Comparison

スルガ銀行CONNECT vs V NEOBANK

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

スルガ銀行CONNECT

Manage all your banking transactions from your smartphone, including balance inquiries, deposit/withdrawal details, and loan information. Securely access your account with Touch ID or Face ID and easily make transfers with optional messages. Consult with the bank anytime via chat, email, or phone.

Highlights
  • All transaction management on smartphone
  • Balance and loan inquiries
  • Touch ID and Face ID login
  • Easy transfers with messages
  • In-app chat and email support
Read full description

[Customers who can use this service] ・Individual customers who have a Suruga Bank cash card or loan card. ・Individual customers who have an Internet banking subscription. [Main features] ●All transaction information can be managed at once on your smartphone! ・Balance inquiries (ordinary deposits/time deposits/foreign currency deposits), deposit/withdrawal details ・Loan balance inquiry, scheduled repayment inquiry ・Display of Suruga STAR Program rank and number of preferential payments, etc. ●You can access your account with Touch ID and Face ID! No need to enter your ID or password, just use Touch ID or Face ID for instant access! *The use of Touch ID and Face ID is limited to compatible handset models. ●Easy to make a transfer and add a message! ・You can make transfers with a few simple operations. ・You can send a message to your family and friends to whom you wish to make a transfer. ●You can consult with us anytime via the application in a way that suits you! You can contact us by chat, email, etc. in addition to phone.  [Recommended environment] iOS 12.0 or later [Terms of Use] Please read and agree to the terms of use displayed in the application before using it. [Notes] Please make sure that the latest version of the OS is applied and use it. [For inquiries, please contact] Access Center 0120-50-8689  Hours: Monday through Friday (excluding holidays) 9:00 a.m. to 5:00 p.m. *Touch ID and Face ID are trademarks of Apple Inc. *The iOS trademark is used in accordance with Cisco's Linesense in the United States. *"LINE" and "LINE Logo" are trademarks or registered trademarks of LINE Corporation. *"Facebook" and the "Facebook logo" are trademarks or registered trademarks of Facebook Inc.

About

V NEOBANK

This smartphone-exclusive bank app allows users to earn V Points on transactions. It offers features like instant account opening, balance inquiries, secure transactions with Smart Authentication NEO, and real-time notifications. Manage deposits, withdrawals, foreign currency accounts, and loans all within the app.

Highlights
  • V Point earning and usage
  • Instant account opening
  • Balance and transaction history
  • Smart Authentication NEO for security
  • Real-time transaction notifications
  • ATM withdrawals and deposits via app
  • Online shopping with smartphone debit card
Features
Read full description

ドコモSMTBネット銀行からの本アプリのご説明です。 ◆ご利用に応じてVポイントが貯まるスマートフォン専用の銀行です。 ◆スポーツくじの購入・カードローンのご返済にもVポイントが使えます ◆口座開設はスマートフォンで完結。最短で翌日から利用可能 ◆強固なセキュリティで安全なお取引 V NEOBANK (ドコモSMTBネット銀行Vポイント支店)の公式スマートフォンアプリです。 口座開設から、振込や残高照会はもちろん、外貨預金取引や各種ローン申込などのお取引がこのアプリ1つでご利用いただけます。 -------------- 主な機能 ◆口座開設 スマートフォンで本人確認を行うことで、最短翌日に口座開設できます。 公的個人認証、ICチップ読取による本人確認で最短5分で口座開設できます。 ◆残高照会・入出金明細 ・アプリから残高照会や入出金明細の確認ができます。入出金明細は最大7年分の明細が確認可能です。 ◆スマート認証NEO スマート認証NEOのご登録で、お取引ごとのWEB取引パスワードや認証番号が不要になります。 他の端末でのお取引の承認にも使用でき、不正送金等を未然に防ぐことができます。 ◆リアルタイム通知 入金や振込受付などのお取引情報をリアルタイムに通知します。電波や機種、その他お客さまのご利用状況などによって、通知が受取れないことがあります。 ◆振込・振替 ・トークンなどは不要で、このアプリ1つで振込が簡単にできます。 ◆アプリでATM ・ ATMで現金のお預入れ・お引出し、カードローンのお借入・ご返済をする際にも、本アプリ内「アプリでATM」サービスから利用できます。 ◆スマホデビット ・「スマホデビット (Mastercard)」なら、アプリで発行したデビットカード番号でオンラインショッピングが利用できます。 ◆円預金や外貨預金、カードローン等 ・円預金や外貨預金、外貨積立等の基本的な銀行商品・サービスから、カードローンのご契約やお借入、ご返済等もすべてこのアプリ1つで利用可能です。 【ご注意事項】 ※各種パスワードに\(円マーク)をご使用の場合、スマートフォンによっては\が取扱えない場合があります。 その場合は、1の代わりに\(バックスラッシュ)を入力ください。 --- 【お問合せ】 アプリについて、不具合やご要望等がございましたら以下のお問合せよりご連絡いただけますようお願い致します。 https://netbk.jp/contactapp

Screenshots

スルガ銀行CONNECT4 screens
V NEOBANK4 screens

Verdict

The call

The clearest difference is monetization model: スルガ銀行CONNECT at free against V NEOBANK's free with in-app purchases. V NEOBANK's advantage is review sentiment (30% vs 10%) and update cadence (every 5 weeks vs every 3 months). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

スルガ銀行CONNECT ships an update every 3 months, V NEOBANK every 5 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 5 level
スルガ銀行CONNECT versus V NEOBANK: the parameters behind the verdict, then further details
Parameterスルガ銀行CONNECTV NEOBANK
PriceFreeFree
Positive reviews10.0% of reviews30.2% of reviews — better
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size54 MB103 MB
Age rating4+4+
DeveloperSURUGA bank Ltd.V POINT MARKETING Co., Ltd.

Customer experience

スルガ銀行CONNECT

Written reviews50 reviews
Positive10.0%
Neutral2.0%
Negative88.0%

V NEOBANK

Written reviews53 reviews
Positive30.2%
Neutral5.7%
Negative64.2%

In-app purchases

None

スルガ銀行CONNECT

No in-app purchases

None

V NEOBANK

No in-app purchases

Questions

Is スルガ銀行CONNECT free?
スルガ銀行CONNECT is free to download, with no in-app purchases.
Is V NEOBANK free?
V NEOBANK is free to download, with no in-app purchases.
Do スルガ銀行CONNECT or V NEOBANK have ads?
Neither スルガ銀行CONNECT nor V NEOBANK shows ads.
Which is updated more often, スルガ銀行CONNECT or V NEOBANK?
スルガ銀行CONNECT ships an update every 3 months, and V NEOBANK every 5 weeks. Most recently, スルガ銀行CONNECT was updated on November 1, 2026 and V NEOBANK on November 3, 2026.

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