Comparison

RIDGID Trax vs CWEP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RIDGID Trax

This tool enables real-time underground utility mapping by connecting to a locator device. It displays GPS position, depth, and type of utilities on a map, allowing for saving and exporting data.

Highlights
  • Real-time underground utility mapping
  • Bluetooth connection to RIDGID SR-24 Utility Locator
  • GPS position and depth display
  • Identify utility types (water, gas, electric)
  • Display multiple utilities on one map
  • Save and export maps to KML files
Features
Read full description

RIDGID Trax is a tool that allows for basic underground utility mapping in real-time. By wirelessly connecting a mobile device via Bluetooth to a RIDGID SR-24 Utility Locator, RIDGID Trax can provide the GPS position and depth of the target utility. Not only can you identify the type of utility, such as water, gas, or electric, but multiple utilities can also be displayed on the same map. Additionally, a finished map can be saved and viewed within the app, or exported to a *.KML file which can be used with popular GIS programs.

About

CWEP

Manage your utility account 24/7 with this app. View balances, make payments, track usage, report outages, and receive notifications. Secure biometric login is also available.

Highlights
  • View account balance and payment history
  • Make payments
  • Track usage with enhanced graphs
  • Report outages
  • Sign up for notifications
  • Biometric login
Features
Read full description

Carthage Water and Electric recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.

Screenshots

RIDGID Trax4 screens
CWEP3 screens

Verdict

The call

The clearest difference is review sentiment: CWEP at 100% against RIDGID Trax's 0%. CWEP also leads on rating (4.9 vs 4.0) and update cadence (every 3 months vs every 8 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CWEP holds the better App Store score, 4.9 against 4.0. Both are backed by a comparable volume of ratings — 4 and 10 respectively. Written reviews point the same way: 0% of RIDGID Trax's written reviews are positive against 100% of CWEP's.

UpkeepUpdate frequency

RIDGID Trax ships an update every 8 months, CWEP every 3 months. The most recent releases landed on October 24, 2026 and October 13, 2026 respectively.

Scorecard4 real differences · 6 level
RIDGID Trax versus CWEP: the parameters behind the verdict, then further details
ParameterRIDGID TraxCWEP
PriceFreeFree
Rating4.0 (4 ratings)4.9 (10 ratings) — better
Positive reviews0.0% of reviews100.0% of reviews — better
Number of ratings410 — better
Update frequencyEvery 8 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.615.0 — better
Further details — not scored
Size15 MB116 MB
Age rating4+4+
DeveloperRIDGID Software SolutionsProfessional Computer Solutions

Customer experience

RIDGID Trax

All ratings4 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews2 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

CWEP

All ratings10 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

RIDGID Trax

No in-app purchases

None

CWEP

No in-app purchases

Questions

Is RIDGID Trax free?
RIDGID Trax is free to download, with no in-app purchases.
Is CWEP free?
CWEP is free to download, with no in-app purchases.
Which has better reviews, RIDGID Trax or CWEP?
CWEP is rated higher. RIDGID Trax averages 4.0 out of 5 from 4 ratings, while CWEP averages 4.9 from 10 ratings.
Do RIDGID Trax or CWEP have ads?
Neither RIDGID Trax nor CWEP shows ads.
Which is updated more often, RIDGID Trax or CWEP?
RIDGID Trax ships an update every 8 months, and CWEP every 3 months. Most recently, RIDGID Trax was updated on October 24, 2026 and CWEP on October 13, 2026.

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