Comparison

RICOH Device Manager NX vs Zebra Printer Setup Utility

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RICOH Device Manager NX

This application enables efficient management of RICOH devices when connected to the Device Manager NX Pro/Enterprise server. It allows users to view device lists, statuses, and upload photos for registration. Requires server software installation.

Highlights
  • View managed device lists
  • Check device error statuses
  • Display device overviews and details
  • Upload photos to server
  • Register photos to devices
Read full description

To use this application, the Device Manager NX Pro/Enterprise server software is required. For customers who wish to use this, please contact your nearest RICOH subsidiary or distributor. When connected to Device Manager NX Pro/Enterprise, RICOH Device Manager NX allows for highly efficient device management. In addition to displaying a list of managed devices and device overviews, it allows users to upload photos and register them to devices in Device Manager NX Pro/Enterprise. Major features: - Display a list of managed devices - Display a list of devices encountering errors, out of toner, and out of paper statuses - Display device overviews, details, status histories, and photos - Upload photos to Device Manager NX Pro/Enterprise Usage preparation: 1. Turn on the Mobile Device Access function in Device Manager NX Pro/Enterprise. 2. Activate RICOH Device Manager NX on the smart devices and configure the connection to Device Manager NX Pro/Enterprise.

About

Zebra Printer Setup Utility

Easily configure Zebra Print DNA printers for optimal performance without specialized knowledge. Connect via network or Bluetooth, set parameters, and manage printers remotely. Includes security assessment and direct support integration.

Highlights
  • Network and Bluetooth printer connection
  • Guided setup wizards
  • Parameter configuration (connectivity, media, language, quality)
  • Security assessment and best practice comparison
  • Cloud-based Bluetooth printer management
  • Direct support file transfer
Features
Read full description

With Zebra’s Printer Setup Utility, configuring your Zebra Print DNA printers to optimize performance is easy – no specialized knowledge required. The app can find and connect to Zebra Print DNA printers communicating via a network or Bluetooth. Follow the simple wizards to set specific parameters including connectivity, calibration, media type, printer language and print quality – to optimize performance. With the Security Assessment Wizard feature, assess your Zebra printer security posture, compare your settings against security best practices and make changes based on your conditions to increase protection. Bluetooth Printers are now manageable, even in the field! Traditionally, Bluetooth printers are not easily managed – particularly when the printers are used in the field by a mobile workforce. Zebra’s Printer Setup utility makes Bluetooth printers manageable via the Cloud by allowing you to retrieve files from your Cloud storage provider and then transfer these files to your printers for faster configuration and easier software updates. This simplifies the management of your Bluetooth printers, dramatically improving your return on investment and increasing the productivity of your mobile workforce. Help is just a tap away - use the "Zebra Assist" feature to send your printers configuration directly to Zebra's support team. SUPPORTED PRINTERS: The app supports Zebra printer models running Link-OS 3.0 and later and ZQ200 series, ZQ112, ZQ120, ZR118, ZR138 printer models that run the CPCL (Line Print) and ESC/POS command languages IMPORTANT: The ZQ200 series, ZQ112, ZQ120, ZR118, ZR138 printers require firmware version 88.01.04 or later to work with this version of the app. Visit the support article link below for instructions on where to get the firmware and how to upgrade your printer. Support article link: https://supportcommunity.zebra.com/s/article/Technical-Bulletin?language=en_US

Screenshots

RICOH Device Manager NX4 screens
Zebra Printer Setup Utility4 screens

Verdict

The call

The clearest difference is review sentiment: RICOH Device Manager NX at 100% against Zebra Printer Setup Utility's 18%. RICOH Device Manager NX also leads on rating (4.0 vs 2.2) and iOS requirement (6.0 vs 11.0). Zebra Printer Setup Utility's advantage is ratings volume (60 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RICOH Device Manager NX holds the better App Store score, 4.0 against 2.2. That said, the two scores are not equally well evidenced: Zebra Printer Setup Utility has 60 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of RICOH Device Manager NX's written reviews are positive against 18% of Zebra Printer Setup Utility's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 7 months. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.

Scorecard4 real differences · 6 level
RICOH Device Manager NX versus Zebra Printer Setup Utility: the parameters behind the verdict, then further details
ParameterRICOH Device Manager NXZebra Printer Setup Utility
PriceFreeFree
Rating4.0 (1 ratings) — better2.2 (60 ratings)
Positive reviews100.0% of reviews — better18.2% of reviews
Number of ratings160 — better
Update frequencyEvery 7 monthsEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS6.0 — better11.0
Further details — not scored
Size3 MB175 MB
Age rating17+4+
DeveloperRicoh Co., Ltd.Zebra Technologies Corporation

Customer experience

RICOH Device Manager NX

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Zebra Printer Setup Utility

All ratings60 ratings
Positive28.3%
Neutral1.7%
Negative70.0%
Written reviews33 reviews
Positive18.2%
Neutral0.0%
Negative81.8%

In-app purchases

None

RICOH Device Manager NX

No in-app purchases

None

Zebra Printer Setup Utility

No in-app purchases

Questions

Is RICOH Device Manager NX free?
RICOH Device Manager NX is free to download, with no in-app purchases.
Is Zebra Printer Setup Utility free?
Zebra Printer Setup Utility is free to download, with no in-app purchases.
Which has better reviews, RICOH Device Manager NX or Zebra Printer Setup Utility?
RICOH Device Manager NX is rated higher. RICOH Device Manager NX averages 4.0 out of 5 from 1 ratings, while Zebra Printer Setup Utility averages 2.2 from 60 ratings.
Do RICOH Device Manager NX or Zebra Printer Setup Utility have ads?
Neither RICOH Device Manager NX nor Zebra Printer Setup Utility shows ads.
Which is updated more often, RICOH Device Manager NX or Zebra Printer Setup Utility?
RICOH Device Manager NX ships an update every 7 months, and Zebra Printer Setup Utility every 7 months. Most recently, RICOH Device Manager NX was updated on October 13, 2026 and Zebra Printer Setup Utility on October 14, 2026.

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