Comparison

Sm@rtClient vs Facility Factor

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sm@rtClient

Remotely operate and monitor industrial HMI systems from your mobile device. Access operator stations, view system layouts, and interact with hardware buttons via touch input. Supports various SIMATIC HMI systems and offers both view-only and coordinated operation modes.

Highlights
  • Remote operation of HMI systems
  • View-only monitoring mode
  • Coordinated operation with active remote control
  • Access to hardware buttons
  • Automatic HMI panel detection
  • Browser-based access to Unified Panels
  • WebView access to PLC webpages
Read full description

The SIMATIC WinCC Sm@rtClient App, in combination with the SIMATIC WinCC Sm@rtServer, allows remote mobile operation and observation of SIMATIC HMI systems over Industrial Ethernet/WLAN (wireless). The app offers support for WebClient on Unified Panels, expanding accessibility through browser-based interfaces. It also supports WebView-based access to legacy webpages on PLCs, enabling users to access View of Things (VoT) pages. The app is available for SIMATIC HMI Comfort Panels, SIMATIC WinCC Runtime Advanced, SIMATIC Unified Panels, and PLCs. The scope of the Sm@rtClient concept allows an operator station to make its display available to the app. The station takes on the role of a Sm@rtServer, while the smartphone or tablet acts as the Sm@rtClient. Sm@rtServer functionality can be easily enabled with a single mouse click in the device’s configuration settings. The screen can be displayed on the Sm@rtClient in "View only" mode, or a full-fledged, coordinated operation can be set up. Coordinated operation ensures that only one user has control at a time — either the operator station with Sm@rtServer or the Sm@rtClient app. Additionally, the app supports easy connection setup through automatic HMI panel detection. The Sm@rtClient app not only shows the selected HMI screen but also mirrors the complete device layout, including functional hardware buttons. This enables users to interact with the system as if they were physically present in front of the panel — except buttons are triggered via touch input on the mobile screen. Functions: * Access to operator stations for the operation and setup of large, spatially separated machines * Flexible solution for safe and location-independent access to operator stations * Global access to plants (e.g. for service or maintenance staff) * Full access to hardware buttons on your Comfort Panel * Easy discovery of available Sm@rtServers * Coordinated operation through active remote control * View-only mode for passive monitoring * Support for WebClient on Unified Panels for browser-based access * Support for WebView-based access to legacy webpages on PLCs, enabling access to View of Things (VoT) pages

About

Facility Factor

This mobile application provides facility managers and service providers with a unified platform to manage site tickets, alarms, and live data. It offers features for submitting and tracking tickets, viewing active alarms and historical data, and accessing equipment information via QR codes. Users can also generate service history and action item reports, all secured with two-factor authentication.

Highlights
  • Ticket submission and management
  • Active and historical alarm access
  • Live data visualization
  • QR code equipment scanning
  • Service history and action item reports
  • Two-factor authentication
Features
Read full description

The Facility Factor mobile application by TIECHE Engineered Systems is an interactive Facilities Management Mobile Application designed for managers and service providers in the built space sector. Enhance your efficiency and elevate service quality for your clients with this innovative solution. The Facility Factor app provides a unified interface for easy access to site tickets, alarms, live data, and reports. Features Include: The Facility Factor ticketing system allows users to easily submit and manage tickets. Access to a list of all active alarms and alarms history. The simplified user interface displays points data, alarms, and trends through live data. Scan the QR codes to view the equipment, panel, or server information. The Report feature allows users to access both service history reports and action item reports. Two-factor authentication helps secure logins for all users.

Screenshots

Sm@rtClient4 screens
Facility Factor4 screens

Verdict

The call

The clearest difference is update cadence: Facility Factor at every 2 months against Sm@rtClient's every 10 months. Facility Factor also leads on iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Sm@rtClient ships an update every 10 months, Facility Factor every 2 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard2 real differences · 8 level
Sm@rtClient versus Facility Factor: the parameters behind the verdict, then further details
ParameterSm@rtClientFacility Factor
PriceFreeFree
Rating—5.0 (1 ratings) — better
Positive reviews42.9% of reviews—
Number of ratings—1 — better
Update frequencyEvery 10 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.012.0 — better
Further details — not scored
Size57 MB27 MB
Age rating4+17+
DeveloperSiemens AGTIECHE Inc

Customer experience

Sm@rtClient

Written reviews14 reviews
Positive42.9%
Neutral7.1%
Negative50.0%

Facility Factor

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Sm@rtClient

No in-app purchases

None

Facility Factor

No in-app purchases

Questions

Is Sm@rtClient free?
Sm@rtClient is free to download, with no in-app purchases.
Is Facility Factor free?
Facility Factor is free to download, with no in-app purchases.
Do Sm@rtClient or Facility Factor have ads?
Neither Sm@rtClient nor Facility Factor shows ads.
Which is updated more often, Sm@rtClient or Facility Factor?
Sm@rtClient ships an update every 10 months, and Facility Factor every 2 months. Most recently, Sm@rtClient was updated on November 1, 2026 and Facility Factor on November 4, 2026.

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