App4Customers vs Exact Field Service

App4Customers: your catalog and order app for your customer! App4Customers will give you the possibility to give your B2B customers an app to place orders, view their order history and invoices. In App4Customers an image can serve as a catalog, products will be added to the order by tapping on the image. App4Customer uses the App4Sales platform and is managed with the App4Sales CMS. The mood-images are managed in the App4Sales portal, you can connect items to parts of the image; We also have the possibility to place the app in the appstore with your company name. * Fast order registration * Search and filter articles in the catalog * Use mood-images as a catalog * Use the app in online and offline mode * View and filter your catalog * Use barcode scanning with a bluetooth scanner for faster input * Print and email the order confirmation with your company logo and signature * View all stock information, prices, article groups and historical data * Use the App4Sales CMS to manage your users and rights * App4Customers supports most conventional languages, the order confirmation is also in the language of the customer * ERP integration with Exact Globe, Exact Online, AFAS, UNIT4, BAAN, SAPB1 and more

Provide your service engineers mobile access to all relevant information they need combined in an intuitive app that works with and without an internet connection. The Exact Field Service H app makes it possible for Service engineers to fully manage their service activities. This app is part of the Exact Service Management solution. With the Exact Field Service H app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field. Key features: • Work with or without an internet connection • Overview of planned service activities • Navigation to service address to optimize travel time • All information in hand for each service activity • Register the actual hours spent and materials used • Insight into detailed parts documentation leading to high first time fix rate and best possible service • View configuration details • View service history, repairs, warranties and more of the service configuration • Link pictures to the service activity • Have the customer sign off on service activities • The service report including customer signature stored as PDF in Synergy • E-mail service slip directly to the customer from the iPad • The signed service order is ready for approval and the service activity can directly be invoiced if all service orders are signed. Requirements: • Exact Synergy Enterprise. • As a user you need to have a service engineer role.