iOffice Service Request vs KOLO Connect from GP PRO

Create and manage your facility tickets while out on the road. Take pictures of damage or desired changes and communicate easily and effectively with your office's facility teams. iOffice Service Request is designed for companies using the iOffice suite of software products that allow employees to use their offices in innovative ways. We enable facility teams and end users to quickly work together to make a better office. Service Request requires a login to iOffice.

KOLO™ Connect is the app used on-site by installation vendors, maintenance contacts and GP PRO’s customers to set up the KOLO™ Smart Monitoring System. Via the proprietary cloud-based IoT KOLO™ platform, KOLO™ Connect makes it possible to survey and set up a site, commission and replace dispensers and verify connectivity of the KOLO™ Smart Monitoring System. The System joins advanced sensor and communication technology with the industry-leading dependability of enMotion® paper towel, soap and sanitizer dispensers and Compact® toilet paper dispensers. The technology assesses when products are low or out, when paper is jammed or when batteries need replacing, and communicates that information via alerts and status reports to custodians and facility managers. KOLO™ Connect allows installation and maintenance vendors to: • Enter all KOLO™ enabled dispensers and collectors that will be commissioned into the System during the site survey/set-up process • Verify connectivity after all dispensers and collectors are commissioned KOLO™ Connect allows customers and GP PRO Deployment Managers to: • Commission collector devices and KOLO™ enabled dispensers • Commission replacement dispensers