FieldMaster Technician vs GoServicePro FSC

FieldMaster Technician is a business application that empowers mobile technicians who are using the Trimble Field Service Management Fleet Management solution to streamline work flows and improve service delivery by getting them to the right place at the right time with the information they need to do their job correctly the first time. Enhanced features, such as collaboration tools, allow technicians to optimize efficiency by communicating and working as a team to respond rapidly to customer requests by finding who is nearest to them if they need a part or tool they don’t currently have or if they need help with an unexpected aspect to a job. The FieldMaster Technician allows mobile workers to: · View their daily tasks, see which are completed and which are still outstanding · Log their daily activities, such as starting/ending work, breaks, warehouse visits and refueling stops · Search for a specific or locate nearby team members when in need of assistance · View nearby team members in a list or map at any time · View contact information for team members · Search to find specific or view nearby key locations · View Daily Logs to see a report of the tasks and activities for the day. Note: FieldMaster Technician App will track location in high accuracy mode only for tracking feature enabled users, this will consume battery. Remember to logout from the application after work hours. Continued use of GPS running in the background can dramatically decrease battery life.

GoServicePro – Field Service Management in Your Pocket The GoServicePro mobile app empowers your field technicians with everything they need to manage work on the go—online or offline. Just log in with the credentials provided by your company and start working smarter, not harder. Key Features: • Cloud-Synced in Real Time – Stay connected with your back office • Full Offline Mode – Work seamlessly without a signal • Case Management – Create and update cases on the fly • Site & Contact Management – Add, edit, and link records in the field • Smart Timestamps – Track every phase of the job • Notes & Activity Logs – Capture work performed, time, parts, and more • Inventory Visibility – Know exactly what’s in your van or truck • Photo & Signature Capture – Document service and obtain customer sign-off • Quoting, Invoicing & Payments – Generate estimates and collect payments on site Why GoServicePro? Real-Time Visibility: Dispatch jobs, track progress, and receive updates instantly. Your techs see their schedule as soon as it’s assigned, and your office staff can follow along in real time. Work Without Wi-Fi No signal? No problem. Techs can continue working offline after syncing once. All data is automatically uploaded when connectivity returns—no extra steps needed. Detailed Logging Log timestamps (Travel Start, Onsite, Work Start/Stop, Leave Site, etc.), activities performed, parts used, and any additional notes. Barcode scanning and serial number tracking are fully supported. Inventory on Hand: Reduce wasted trips and van searches. Each technician has access to their assigned inventory right in the app. Signatures & Photos: Capture customer signatures and job-site photos directly within the app, and attach them to the relevant case or work order. Mobile Quotes & Payments: Generate quotes and invoices from the field. Accept credit card payments using supported readers for faster billing and happier customers. _____________________________________________ *** Note *** GoServicePro app is free to download. A licensed account from your employer or field service provider is required for login access. *** Disclaimer *** GoServicePro may use background syncing to ensure data is up to date. Continued use of background processes can affect battery life, depending on the size and frequency of sync operations.