Comparison

Volunteer Connection vs VicTouch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Volunteer Connection

Manage your volunteer activities with the American Red Cross. This app allows registered volunteers to easily register for shifts, update contact details, and submit hours. It's designed to enhance engagement and streamline the volunteer experience.

Highlights
  • Register for shifts
  • Update contact information
  • Submit volunteer hours
  • Manage volunteer activity
  • Enhance volunteer engagement
Read full description

American Red Cross volunteers, the Volunteer Connection app is now available! The mobile app is for existing volunteers only. Manage your activity with the American Red Cross conveniently via the new app! Hold the power of Volunteer Connection in the palm of your hand! Volunteers can use the app to register for shifts, update contact information, submit hours, and other tasks typically managed in Volunteer Connection, the organization's volunteer management system. Now, all of which can be done with the tip and swipe of a finger! Over 200,000 American Red Cross volunteers help ensure the organization prevents and alleviates human suffering every day. Many respond to disasters, teach life-saving skills to their communities, or support ongoing activities with their skills and talents. The mobile app will allow existing American Red Cross volunteers to become more engaged with the organization, helping enhance the overall volunteer experience with the organization. Note: This app is for General Volunteers only at this time. Youth and Prospective Volunteers will not have access to the app, until further notice or until their intake process with their respective region is complete. If you are not a registered volunteer and interested in becoming involved with the American Red Cross, please visit www.redcross.org today! If you are having problems, please use the link above for assistance.

About

VicTouch

This application allows organizations using Volgistics to set up a shared tablet for volunteers to clock in and out. Service hours are automatically recorded in volunteer records. It requires a Volgistics account to function.

Highlights
  • Volunteer clock-in/out
  • Automatic service hour tracking
  • Organization setup
  • Tablet integration
  • Volgistics account required
Features
Read full description

Organizations that use Volgistics can launch VicTouch on a shared tablet so their volunteers can clock in and out when they arrive and depart. Service hours are automatically added to volunteer records. This app is used by the organization to set up the shared tablet. **This app cannot be launched by volunteers. You need to have a Volgistics account before your volunteers can use VicTouch. Learn more and sign up at www.volgistics.com/free-trial.htm If you need assistance, visit www.volgistics.com/support.htm

Screenshots

Volunteer Connection4 screens
VicTouch4 screens

Verdict

The call

The clearest difference is rating: Volunteer Connection at 4.7 against VicTouch's 4.0. Volunteer Connection also leads on ratings volume (3.3K vs 8) and iOS requirement (15.1 vs 17.6). VicTouch's advantage is review sentiment (67% vs 47%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Volunteer Connection holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Volunteer Connection has 3.3K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 47% of Volunteer Connection's written reviews are positive against 67% of VicTouch's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Volunteer Connection ships an update every 2 months, VicTouch monthly. The most recent releases landed on September 21, 2026 and September 2, 2026 respectively.

Scorecard4 real differences · 6 level
Volunteer Connection versus VicTouch: the parameters behind the verdict, then further details
ParameterVolunteer ConnectionVicTouch
PriceFreeFree
Rating4.7 (3.3K ratings) — better4.0 (8 ratings)
Positive reviews47.3% of reviews66.7% of reviews — better
Number of ratings3.3K — better8
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better17.6
Further details — not scored
Size87 MB6 MB
Age rating4+4+
DeveloperDigital Cheetah Solutions, Inc.Volgistics, Inc.

Customer experience

Volunteer Connection

All ratings3,266 ratings
Positive92.3%
Neutral3.3%
Negative4.4%
Written reviews55 reviews
Positive47.3%
Neutral5.5%
Negative47.3%

VicTouch

All ratings8 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

Volunteer Connection

Reported bugs

4 issues
  • Cannot log hours due to calendar issues
  • App support center no longer exists
  • Cannot find needed training in the app
  • App does not recognize saved login credentials

Requested features

4 requests
  • Add total hours worked in hours manager
  • Improve search functionality and consistency
  • Allow updating availability directly in the app
  • Add ability to favorite/comment on recent activity posts

VicTouch

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Volunteer Connection

No in-app purchases

None

VicTouch

No in-app purchases

Questions

Is Volunteer Connection free?
Volunteer Connection is free to download, with no in-app purchases.
Is VicTouch free?
VicTouch is free to download, with no in-app purchases.
Which has better reviews, Volunteer Connection or VicTouch?
Volunteer Connection is rated higher. Volunteer Connection averages 4.7 out of 5 from 3.3K ratings, while VicTouch averages 4.0 from 8 ratings.
Do Volunteer Connection or VicTouch have ads?
Neither Volunteer Connection nor VicTouch shows ads.
Which is updated more often, Volunteer Connection or VicTouch?
Volunteer Connection ships an update every 2 months, and VicTouch monthly. Most recently, Volunteer Connection was updated on September 21, 2026 and VicTouch on September 2, 2026.

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