Livecare Support vs MobaService

Act quick: easily assist your customers using your iPhone or iPad wherever you are! Perform accounting tasks like you were on your PC! Features ---------- - Control the remote computers using intuitive gestures like the swipe to move the mouse pointer, the pinch to zoom, the tap to click and more. - Use a full keyboard, special keys included, like Ctrl and Alt. - Connect to any PC even if protected by a firewall or a proxy server. - Solve your problems H24 using the access to the list of controllable servers (Internet Agents). - Remotely interact with your colleagues using the integrated chat function. - Contribute to the solution by transferring the assistance from and to your colleagues. - Check your company with the list of performed assistances done by all of your colleagues.

Providing assistance and support is the single most important factor in how we do service. To provide the assistance you are used from us and to get the specific knowledge and skills required onsite in a timely manner, the Moba Smart Glasses platform gives you the opportunity to remotely contact Moba experts when you need live assistance. The Smart Glasses allows you to speak with a Moba engineer as if the engineer was onsite. The Moba engineer sees exactly what you see. With this technology, problem-solving and support are no longer limited to the availability of experts to travel to the customers’ site. For additional information please contact CustomerCare@Moba.net.