LiveAdmins Live Chat vs Dryrain Browser 2019

LiveAdmins Live Chat software is a convenient application for businesses to connect with online shoppers without any wait. LiveAdmins Live Chat ensures real-life customer service with which customers can be greeted and assisted in real time. Responses through email/phone call can be slow, but with LiveAdmins Live Chat application, you can be available 24/7 to assist customers with their queries from your iPhone/iPad. Online customers run into dead-end all the time while trying to make a decent purchase and you can’t sit in front of your system all the time to assist online customers as a result of which buyers can easily plummet due to lack of assistance on a company’s website. However, LiveAdmins Live Chat app allows customers quick-access for instant solutions with just a few keystrokes from your iPhone. Some of its benefits are elaborated below: 1. Chat Prompts Whenever a visitor lands on your website, a notification would automatically inform you of it. No need to check on the status of your visitors time and again as you will be prompted for each visitor. Therefore, a simple alert leads to establishing a hassle-free one-on-one interaction. Hence, your visitors are just a click away. 2. Ease of Use All this Live Chat app requires is an iOS device and an internet connection, and then you’re all good to go. Just pick up your gizmo and proactively strike up a conversation with your online visitors. 3. Instant Chat Response and Fast Query Resolution With the integration of LiveAdmins Live Chat app, assistance for customers starts from the very moment they land on your webpage and continues until they leave. The conversation is quite akin to instant messaging where a chat window automatically opens up with a live rep offering help. While email and telephone entail lengthy delays, support through LiveAdmins Live Chat ratchets up response time, thus adding more to customer gratification. 4. A 24/7 Touch point Unlike any other similar application, live chat service is available and accessible 24/7. Research shows that 52 % of the customers would go elsewhere if there is a lack of efficient customer service. With LiveAdmins Live Chat, there are no disruptions, no delays and customers can easily sidestep problems that come with lack of availability. 5. Capable of Catering to Multiple Industries LiveAdmins Live Chat app can be used to serve customers over a wide range of businesses. Currently, we cater to automotive, real estate, law, medical websites, travel, hospitality, IT and much more. 6. Multilingual Services The services of this app aren’t confined to English. Its flexible, thus providing support in multiple languages. Simply install a language specific virtual keypad on your device and chat in the language of your choice. 7. A Rundown of Positive Implications Instant responsiveness, query resolution and proactivity is all that is needed to win customers over. Taking into account all these factors, LiveAdmins Live Chat: • Adds to greater customer retention • Reduces churn rate and shopping cart abandonment • Creates loyal customer base • Increases customer satisfaction

Dryrain Technologies' Enterprise Browser is the ultimate software platform made to empower enterprise data capture accessories. Devices such as sleds that incorporate 1D and 2D barcode scanners and/or magnetic strip readers (MSR), printers, NFC devices, and other Apple iOS compatible devices. Instead of requiring dedicated and proprietary software to automate barcode, credit card, and other data entry into iOS, Dryrain Technologies' Enterprise Browser will automatically transcribe the data into a text field of a web page or web-based app; whether designed specifically for data entry or simply a generic form! For more advanced users Dryrain Technologies' Enterprise Browser also offers a full HTML/JavaScript development platform that gives developers the ability to make and receive API calls via JavaScript functions. The ability to control third party hardware, manage native app parameters, and process data without user intervention are just some of the features of the HTML/JavaScript platform. Unique to this platform is the ability to parse United States and Canadian Driver's Licenses and Military ID's using IDscan.net directly within the browser itself (a separate license from IDscan.net is required). The 2019 edition of Dryrain Technologies' Enterprise Browser features many new features in addition to an improved Settings Page that gives the user complete control over all aspects of the App and its operation, the ability to set the default homepage, customize the buttons/colors/operation, and control how the scan and MSR data is processed, and additional new features including: • The ability to suppress characters within barcode/MSR data (useful for scanning package tracking barcodes) • A new "Submit AFTER Tabs" feature to fill out a form with scan data and then submit the contents to the server • An all new fully customizable user agent setting with the ability to insert the default User Agent inside your customized data • Support for the new Infinite Peripherals Imperea scanner • Deep linking and creation of home-page URL shortcuts • And much more! The customers that utilize the Dryrain Technologies Enterprise Browser include: - Users of devices that do not have (or have a poorly implemented) "keyboard wedge mode" - Customers who have a mixed rollout of devices (different iOS products, iOS sleds, and 3rd party MFi accessories) can use our single App, single icon, single interface, and single experience across all supported hardware - Developers who utilize our API's do not need to worry about adding or changing any code to add support for new hardware - we abstract all supported devices to work the same via our Javascript API's - Users who want to perform advanced keyboard wedge features such as: • Automatically find the proper field(s) to populate without having to tap each time • Automatically jump to the next field (and control which fields to honor for this feature) • Save on number of screen taps (no need to tap on the field, scan, tap next field, scan, tap to submit, etc) • Intelligent form fill and submit • Built-in character suppression • Built-in prefixes and suffixes Supported hardware includes: • Honeywell Captuvo SL22/SL42/SL62 product line (All models) • Honeywell 1602 MFi Bluetooth scanner • Infinite Peripherals Linea Pro line • Infinite Peripherals Infinea line (Infinea X, Infinea Tab, Infinea Tab M) • Infinite Peripherals Imperea • Socket Mobile (All MFi scanners) • Cognex MX-1000/1502 • STAR SM and SMT series printers • Citizen MFi printers • Epson MFi printers Perfect for retail, healthcare, warehouse, field sales, field service, transportation, logistics, hospitality and entertainment industries. As with all apps developed by Dryrain Technologies, this software is backed by superior support services. Dryrain Technologies' Enterprise Browser require the hardware to be licensed. Contact us for more information: sales@dryraintechnologies.com