DIALOG vs Hear Me Now

DIALOG is a simple tool for assessing patient satisfaction with life and treatment. Used by health professionals with their patients, DIALOG is a quick and effective way to monitor 11 key life topics, and identify areas in need of improvement. A guide informed by Solution Focused Therapy is available to help address these problematic areas using a step-by-step approach. • How DIALOG works DIALOG asks for ratings of satisfaction on a 1 – 7 scale with: - mental health - physical health - job situation - accommodation - leisure activities - relationship with partner/family - friendships - personal safety - medication - practical help received - meetings with mental health professionals. • Customising DIALOG DIALOG can ask ‘Do you need more help in this area?’ for each topic, and enable ratings from today’s session to be compared with any previous session. ‘DIALOG+’ – adds a therapeutic approach to the above for addressing areas in need of improvement. Topics can be selected for further consideration using a solution-focussed 4-step approach to problems. These steps are (i) understanding, (ii) looking forward, (iii) exploring options and (iv) agreeing on action. Specific action items can be recorded and reviewed later. • Why use DIALOG? Research demonstrates that using DIALOG routinely in the clinical setting can improve patients’ satisfaction with life and treatment, and reduce their number of unmet needs. Priebe, S. et al. Structured patient-clinician communication and 1-year outcome in community mental healthcare: cluster randomised controlled trial. Br J Psychiatry, 191, 420-6. If you are a mental health professional seeking a new way to structure communication with your patients, DIALOG provides a simple solution. Download for free today.

Hear Me Now is an app to help adults with cognitive impairments such as a learning disability to manage their health and care information, and to share information with their carers and relatives. Hear Me Now gives adults with cognitive impairments a voice, and helps to make them an active participant in their care. Hear Me Now is available for both phones and tablets. Features include: - Creation of multimedia content to capture what matters to someone, in the best format for that individual (video, images, audio, text, web links). - About Me to capture essential information. Compliant with the PRSB About Me information standard. - Store and share documents (Individual Support Plan, Health Action Plan, etc.) - Create appointments and reminders, ensure future appointments are not missed. - My Week feature for app users to plan and know what's happening now, and what's happening later. - Remote sharing with professional carers and families, with the ability for remote users to push content onto a user's app. - Organisation customers may remotely create and publish accessible questionnaires (using multimedia) for app users to respond directly in-app. - Organisation customers may create protected content (Curated Content) to share with app users to provide app users with guidance. For more information about Hear Me Now please contact Maldaba, a UK-based software development company: hmn_support@maldaba.co.uk