易班 vs CoolCollege

易班是由国信办、教育部、上海市教委共同指导并全力推动建设的综合性互联网教育平台，平台以立德树人为根本，以思想引领为核心，为学生提供“互联网+教育教学、生活服务和文化娱乐”等全方位校园一站式服务。 易班手机客户端（APP）是各高校开展网络学习生活的入口，提供以高校师生思政教育、网络生活为主体的资讯内容、学校轻应用、校内互动和记录学生大学生活轨迹的成长体系。通过易班APP高校师生可以快速熟悉大学校园生活、建立良好的习惯和正确的价值观，是大学新生入学第一站。 主要功能模块包括： 1. 首页：自定义应用和聚合资讯平台，参与学校深度定制。 2. 互动：新的互动内容，融合易瞄瞄和校园微社区，采用多种互动模式结合成长体系提供优质的内容发布和传播通道。 3. 发布：提供精简发布和高级发布两种模式，并支持设置多种编辑器，支持各大视频网站的插入和展示。 4. 应用：细化快搭、轻应用分布，支持学校共建应用的配置。 5. 我的：全新成长体系，个人管理及辅助功能。 意见反馈 我们的进步来源自您的心声～我们需要您一起来实现教育的梦想！ 客服邮箱：contact@yiban.cn

Product introduction: Cool Academy is both an enterprise learning management system and a course service platform. It enhances learning efficiency and improves learning effects through more than 40 scenarios such as course creation, assignment tracking, data analysis, and job certification. For training administrators, Cool Academy makes it easier to manage the entire Enterprise Learning training program. For learners, Cool Academy simplifies the way they interact with courses and content, making learning easier and more efficient. Core service scenarios: (1) New employee training Automated induction training, comprehensive coverage Save time and effort, and realize the rapid onboarding of employees (2) Micro-lecture production Three-step micro-course production for internal employees and internal trainers Quickly acquire practical experience, everyone can extract knowledge (3) Online exam Import test papers online, automatically group papers, and automatically mark papers Visualization of training results, real-time statistics of process data (4) Data management Monitor employee learning progress and exam credits at any time The training results are visible to provide the basis for personnel decision-making High-quality resources The common choice of 15,000 corporate customers and 25 million+ employees 1000 episodes of courses with a total duration of nearly 1000h, covering 3000+ post knowledge points 34 job encyclopedias explain knowledge points in detail, allowing enterprises to systematically promote employee learning The face-to-face learning experience of real-life recorded courses is better Customer Success Guarantee System Efficient and fast service guarantee: 7*12 hours agent service, 3 hours response speed to problems, 3 days guarantee problem handling mechanism, service personnel KPI assessment mechanism A variety of service methods: establish an exclusive group service hotline E-mail exclusive service staff 24-hour hotline Perfect and meticulous service process: exclusive one-to-one tracking service, regular function use training, first contact with skilled 4-step service process Intimate and thoughtful service attitude: professional after-sales team, customer service manager directly docking, smiling service, achievement entrusted