BNTouch vs Shape Software
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BNTouch
Manage your mortgage business on the go with a comprehensive CRM and marketing suite. Automate outreach, track leads, and communicate with clients and partners efficiently from any device.
- Mortgage AI Assistant
- Searchable borrower and partner database
- Send emails, calls, texts, postcards, and video messages
- Contact management across pipelines
- Instant alerts for leads and tasks
- Marketing campaign management
- Business card scanning for quick contact addition
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Your Mortgage CRM & Marketing Tools Anywhere. Automate your marketing, convert more leads, stay top of mind and recruit new partners from anywhere on any device. See why BNTouch's Mortgage CRM & Mobile App have over 250 five star reviews. Features Include: - Interact with your CRM, borrowers and partners using the world's first Mortgage AI Assistant. - Get quick access to your database via a searchable list of your borrowers & partners. - Send emails, calls, texts, postcards and video messages on the go. - Create, manage & edit contacts in any of your pipelines & databases. - Setup & receive instant alerts for new leads, birthday, tasks, etc. - Schedule tasks, create notes and manage your calendar. - Check your loan conversion, closed and top lead source stats anytime. - Start, stop and view any of your current/past marketing campaigns. - Track marketing success, make notes and latest calls with the events tracker. - Add contacts quickly by scanning business cards. - Accept newly assigned leads into your pipeline and view your lead history. - Be automatically notified of new refinance opportunities. - Upload and view documents to be shared with your office or your borrowers.
Shape Software
This cloud-based sales software uses intelligent automation to streamline and organize daily tasks. Connect with customers and focus on your business from any mobile device.
- Cloud-based CRM
- Intelligent automation
- Sales organization
- Customer connectivity
- Mobile access
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Whether you're in the office, or on the go, Shape is your key to productivity. Shape Software CRM is a cloud-based intelligent sales software that uses intelligent automation to simplify and organise everyday work. Focus on what matters: your business. With the power of Shape, you can now connect to your customers in a whole new way, all from your mobile device.
Screenshots
Verdict
The clearest difference is review sentiment: Shape Software at 86% against BNTouch's 33%. Shape Software also leads on iOS requirement (13.0 vs 15.0). BNTouch's advantage is rating (4.7 vs 4.2) and ratings volume (411 vs 17). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BNTouch holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: BNTouch has 411 ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 33% of BNTouch's written reviews are positive against 86% of Shape Software's, so the app with the better star average is not the one people write more warmly about.
BNTouch ships an update every 6 weeks, Shape Software every 3 weeks. The most recent releases landed on September 14, 2026 and June 1, 2026 respectively.
| Parameter | BNTouch | Shape Software |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (411 ratings) — better | 4.2 (17 ratings) |
| Positive reviews | 33.3% of reviews | 85.7% of reviews — better |
| Number of ratings | 411 — better | 17 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 67 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | BNTouch Inc | Shape Software Inc |
Customer experience
BNTouch
Shape Software
Bugs and requests
BNTouch
Reported bugs
5 issues- Text is difficult to read
- Errors and glitches when accessing client info
- App hasn't worked
- Crashes immediately upon login
- Card scanner doesn't work
Requested features
2 requests- iPad integration/version
- iPad friendly version
Shape Software
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BNTouch
No in-app purchases
Shape Software
No in-app purchases
