Alterdesk messenger vs WorldSmart

By downloading the Alterdesk messenger app, you can try out the functionalities of our white label communication platform. You can start with a basic account – contact us to test the more advanced functionalities. The white label Alterdesk platform is the solution for companies that wish to launch their very own communication software without having to go through the long, complex development process. Set your own colours and logo and choose those functionalities that are relevant to your target audience: from messaging and video calling to extensive integrations, a smart glasses app and chat bots. The awareness about information security is at an all-time high. Now is the time to provide your market with an innovative, user-friendly communication platform. A summary of our features: - Real-time 1-on-1 conversations and group chats - Available for desktops, tablets, smartphones and wearables - Start video calls for conducting meetings or e-consultations - Host your platform wherever you wish: in the Cloud, in a Private Cloud or On-Premise - Security has been tested by Deloitte - API’s for integrations with other software, such as a CRM or HER - Platform management on white label level and reseller level - Constant optimization and regular updates Together with Dutch telecom provider KPN we launched the KPN Healthcare Messenger, for secure healthcare communication. André van de Kasteele, product owner at KPN, had the following to say about our collaboration: “Based on a few predetermined criteria, such as the fact that it should be a Dutch solution, that data should be stored in the Netherlands, that it should be a currently existing solution, the user-friendliness and the fact that we were looking for a reliable, knowledgeable partner, we have reached the decision to work with Alterdesk.”

Take your office communications and files with you wherever you go with WorldSmart. WorldSmart integrates real-time communications, multi-media team messaging and full cloud file sync & share capabilities into a single, secure, easy to use mobile app. Make and receive office calls while on the road without missing a beat. Instantly set up team channels and persistently message teams, sharing pictures, video, audio, text, files, folders and even live broadcasts. Upload, sync and share files securely in WorldSmart’s HIPAA secure unlimited cloud storage. And with WorldSmart multi-factor authentication, full encryption of communications and content in-transit and at-rest and multiple device manager, you can have complete peace of mind that all your communications and content are secure and private. • Full featured softphone for making or receiving calls (ext-to-ext or PSTN) with call transfer, call park and call forward. Turns your smartphone, tablet or notebook into your office phone • Multi-media, persistent team messaging supports text, links, audio, video, images, files, folders and live broadcasts • Real-time presence indication with manual selection and custom message status • Full video calling and conferencing support across platforms • Unified Live Monitor with complete Call Center monitoring • Complete secure file store, sync and share capabilities for the enterprise • Unlimited secure cloud storage (with WorldSmart - SmartBox Enterprise plan) • Complete share content controls, including share privileges, share link, customer share notification and more • Complete contact management with import support for Outlook, Google, Yahoo and *.csv files • Enhanced security with multi-factor authentication, HIPAA compliance, optional MPLS network and Single Sign On support • Multiple device management with MADM (remotely block your device should it be lost or stolen) • Supports Wi-Fi and Data cellular (3G/4G) • Uses advanced push notification technology for lower battery usage and reliable phone and IM operation even when in the background • Bluetooth Headset support • MobileCall feature: Transparently move a call from your Smartphone/tablet to your desk phone or vice versa • Visual Voice Mail: See a list of voicemails, listen, delete in any order • Detailed call logs with call back • Push button call recording “The best way to give feedback is through the “Feedback” action in the "More Options" menu of the app itself or send it directly to support@quorumtech.net. Thank you.” You must be an existing WorldSmart customer with the desktop WorldSmart capability to run Mobile WorldSmart app. Tip for international travelers - You can avoid data roaming charges when outside the US by turning off data roaming and using Wi-Fi hotspots instead of your 3G/4G network. Since calls are charged under your WorldSmart calling plan, you should not incur international roaming charges. *Important VoIP over Data Cellular Notice*  Some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. Be sure to check the terms of your agreement with your cellular phone carrier. WorldSmart will not be held liable for any charges, fees or liability imposed by your cellular/mobile carrier for the use of the WorldSmart Mobile app.