Hotel Front Desk vs RoomRack Reception Pay

Technology that makes managing your hotel fun and easy! It's time to ditch that clunky logbook at your hotels' front desk and replace it with Hotel Front Desk. This app helps hotels of all sizes focus on customer service and increased guest satisfaction scores by ensuring your hotel staff knows in real time every issue at the hotel level. No more miscommunication. With this completely mobile solution, Hotel Front Desk will give you instant access to all details you need to run a successful, smooth operation. From a new sales lead to a work order in a guest room, this iOS mobile app requires nothing more than your operations team being equipped with iPhones and/or iPads. No expensive software to install. No lengthy learning curve. Finally you, the hotel operator, will be completely involved in all the details ensuring that guest satisfaction at your hotel is at its highest! “I sleep better knowing that my staff is collaborating and communicating effectively. Being able to check on the status of any guest request or work order with a simple tap of the app from my iPhone or iPad at any time of the day or night is a huge relief.” – Hotel Owner Hotel Front Desk Benefits: - No software to learn, easy to use, no time or money spent on training - Eliminate lapse in communication - Greater customer satisfaction with attentive staff - Ability to know what is going on at your hotel without actually being there - Save time and money with faster decision making - Intercept customer issues resulting in greater customer satisfaction - Cost control with constant oversight of maintenance and expenses - Increase room revenue with fewer refunds and adjustments - Smoother shift changes with all staff always in the know Hotel Front Desk Features: - Emoji keyboard - Made by a hotelier: designed with standard hotel language that we are all familiar with - Beautifully designed welcome page feels like you are at your front desk - Intuitively created with easily identifiable icons for Work Order, Tasks, Notes and Logs right on your homepage - Completely customizable: use our departments, hotel areas, vendors, task types or add your own - One-tap functionality to quickly open Work Orders and Tasks that sends immediate notification to assigned staff members - Easily create, sort and track log entries

Quests can now self-check-in and self-check-out without front-desk interaction.