Gallagher Command Centre vs Cerge for Business

More mobile, less desk. To make accessing alarms, overrides and cardholder information simple the Gallagher Command Centre mobile app introduces a whole new way of interacting with the Gallagher Command Centre solution. The app grants security staff more mobility when they are offsite or out on patrol, allowing them to spend more time away from their desk - while still maintaining full awareness of what’s happening on site. The Command Centre application allows guards attending incidents to access relevant details remotely, and easily add alarm notes that will automatically be visible to those in the control room. Emergency wardens can manage evacuations by moving people to safe areas, and monitor a list of cardholders yet to be cleared into a safe area. Command Centre Mobile offers the following features: • Grant or deny a cardholder access to zones. (Requires additional Access Reader license and the Gallagher Mobile Reader). • Automatic cardholder search to Spot Check a cardholder’s access privileges. • View and process alarms. • Monitor and override the status of doors, access zones, alarm zones and fence zones. • Lockdown zones quickly. • Trigger macros to perform custom functions. • Disable a cardholder’s access. • Mobile actions and events are logged in Command Centre. • Configuration of Gallagher Bluetooth® readers. • English, French, and Spanish language support With Gallagher Command Centre 8.20 and above • Monitor cardholder safety during an emergency evacuation With Gallagher Command Centre 8.30 and above • Capture Cardholder photos • Read Gallagher Command Centre Credentials With Gallagher Command Centre 8.40 and above • Enhanced the ability to capture data while using the Access Reader feature. Lists and required fields are now supported • Read Mifare card serial numbers (Additional hardware is required to read Mifare Classic and Mifare Plus cards) • Cardholder Details now include Digital ID names With Gallagher Command Centre 8.60 and above • Command Centre Mobile can connect securely from anywhere without the need to use a corporate network or VPN Compatible with all currently supported versions of Command Centre. To use the Gallagher Command Centre App, you must be a licensed user of the Gallagher Command Centre software.

Cérge Business app – the app for business. Meet your customers by first name on the first time, every time. Cérge is an assistive technology allowing you to provide personalised service to your customers with disability. The Challenge for Customers: As a customer, individuals with disability face fear, anxiety and discrimination everyday. This has direct mental health impacts. The Challenge for Service Staff: Over 71% of disabilities are invisible and all disabilities unique, making it impossible to train and educate staff to adequately service all of your customers. Remove the customer service guesswork. Let your customer communicate from their app to your Point of Sale and tell you exactly how to provide personalised customer service. Accessible customer service is good business sense. Each person with a disability has an economic influence 2.5 times greater than a person without a disability. Customers with disability are TWICE as likely to influence other friends and family & THREE TIMES as likely to avoid an organisation because of a negative diversity reputation. Promote your accessible customer service capability within the Cérge platform to 1 in 5 people living with disability (1.8Billion people worldwide) and let them know that you care.