Comparison

EPiC vs FB Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EPiC

Manage ABB low-voltage devices with precision and speed directly from your smartphone. Monitor, install, and digitally upgrade hardware features. Built for technicians, panel builders, and service engineers, it offers tools for configuration, real-time monitoring, and troubleshooting.

Highlights
  • Device monitoring and installation
  • Digital hardware feature upgrades
  • Commissioning and configuration
  • Real-time performance monitoring
  • Troubleshooting with diagnostics
  • Offline work capability
  • Wireless connection for safety
Read full description

EPiC Mobile 4.0 – Pocket sized. EPiC control.   Manage ABB low-voltage devices with precision, speed and confidence, from the  phone that's already in your pocket.  EPiC Mobile is designed to help you monitor, install devices and digitally upgrade your hardware’s features.   Built for technicians, panel builders, and service engineers, EPiC Mobile gives you the tools and insights you need - whenever and wherever you need them.  Compatible devices  SACE Emax 3, SACE Emax 2, ABB SACE Tmax XT series (XT2, XT4, XT5), SACE Infinitus, Ekip UP+, CM-TCN.011 – 012 (via NFC), ABB CM-TCS.011 (via NFC)   What you can do  Connect first. Act faster. 
Start by connecting to your device and instantly see what you can do - no guesswork. Access the right actions, data, and tools based on the device in front of you.  Commission and configure in minutes 
Set parameters, apply configurations, and get devices up and running quickly via Bluetooth, USB-C, or NFC (depending on device model).  Monitor performance in real time 
Connect to the device to view key data such as current, voltage, power, and temperature. Understand device status immediately and react before issues escalate.  Troubleshoot with clarity 
Access alarms, event history, and diagnostics tools to identify and resolve problems faster - directly on-site.  Work offline  It works where you do, providing  seamless wireless control and reliable offline access to ensure you get the job  done. Selected features require an active internet connection.    Reduce risk. Increase safety  Connect wirelessly and avoid unnecessary exposure to live equipment.  React to trips and protection events before they escalate into  downtime or danger. Access device data safely – even without powering it (where  supported).      Stay efficient with smart features  * Recents: Quickly reconnect to recently used devices or review past data   * Dashboards: See key information and device status in one place   * Event overview: View all alarms at once for faster issue detection   * Context help: Get instant, screen-specific guidance whenever you need it     Built for the field  EPiC Mobile is designed to support your daily work:  • Configure devices faster and with less effort 
• Minimize errors 
• Improve troubleshooting speed 
• See device status at a glance 
• Keep systems running reliably  Emax 3 – Advanced capabilities  With ABB SACE Emax 3, unlock additional powerful features:  * Bluetooth Mesh for continuous thermal monitoring   * Integrated network analyzer for power quality insights   * USB-C connectivity for fast, reliable access   * Trip reader for detailed trip analysis   Why EPiC Mobile  With EPiC Mobile 4.0, your smartphone becomes a powerful tool to manage ABB low voltage devices - helping you work faster, make better decisions, and stay in control.

About

FB Service

This application serves as a ticket management system for its customers. It allows users to track and manage their service requests efficiently. The platform is designed to streamline customer support interactions.

Highlights
  • Ticket management
  • Service request tracking
  • Customer support
  • Efficient management
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Ticket management system for FB Service customers.

Screenshots

EPiC4 screens
FB Service3 screens

Verdict

The call

The clearest difference is rating: EPiC at 4.5 against FB Service's 1.0. EPiC also leads on update cadence (every 2 months vs every 9 months) and ratings volume (27 vs 1). FB Service's advantage is iOS requirement (12.2 vs 17.4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EPiC holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: EPiC has 27 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

EPiC ships an update every 2 months, FB Service every 9 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
EPiC versus FB Service: the parameters behind the verdict, then further details
ParameterEPiCFB Service
PriceFreeFree
Rating4.5 (27 ratings) — better1.0 (1 ratings)
Positive reviews100.0% of reviews—
Number of ratings27 — better1
Update frequencyEvery 2 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS17.412.2 — better
Further details — not scored
Size154 MB129 MB
Age rating4+4+
DeveloperABB Information Systems AGFB Service

Customer experience

EPiC

All ratings20 ratings
Positive85.0%
Neutral5.0%
Negative10.0%
Written reviews9 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

FB Service

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

EPiC

No in-app purchases

None

FB Service

No in-app purchases

Questions

Is EPiC free?
EPiC is free to download, with no in-app purchases.
Is FB Service free?
FB Service is free to download, with no in-app purchases.
Which has better reviews, EPiC or FB Service?
EPiC is rated higher. EPiC averages 4.5 out of 5 from 27 ratings, while FB Service averages 1.0 from 1 ratings.
Do EPiC or FB Service have ads?
Neither EPiC nor FB Service shows ads.
Which is updated more often, EPiC or FB Service?
EPiC ships an update every 2 months, and FB Service every 9 months. Most recently, EPiC was updated on November 6, 2026 and FB Service on November 2, 2026.

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