Map My Customers vs Pool Runs
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Map My Customers
This app acts as a digital co-pilot for field sales representatives, providing instant access to customer details, activity history, and sales maps. It helps optimize routes, generate leads, and streamline daily tasks like logging calls and check-ins, allowing for more customer-facing time.
- Customer records with deal and contact details
- Activity history with notes and contact logs
- Sales map with account filtering
- Nearby prospect lead generation
- Optimized route planning
- Automatic call and route logging
- Quick location-based check-ins
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Field sales reps, meet your co-pilot. Everything you need to know about your customers in your pocket. - Customer Records: All the details of your accounts - including related people and deals - are easily accessible - Activity History: View notes on the account and all the times they’ve been contacted Know who to see and when. - Sales Map: See your accounts on a map and filter by what’s most important, like product line, deal size, and last activity - Lead Generation: Find nearby prospects to add to your route on the fly or make up lost time from a cancelled appointment Spend less time behind the wheel and more time in front of customers. - Route Planner: Create, save and share optimized routes based on location, priority, deal size and more Built to fit your day, not get in the way. - Quick Actions: Automatically log and track your calls, emails and routes with pre-filled information - Check-Ins: Log visits in seconds based on your location Field sales reps love Map My Customers: Game Changer Being on the road you can get a bit scatter brained, but MMC changes all that. I live by this app. Helps me get where I need to be efficiently and on top of it all I can document my travels and update my account profile to reflect comments or dialogues we had in customer meetings. I love MMC and would recommend to anyone working in sales. ~ Melberss – Nov 19, 2019 Great App I took over a new territory with 6 accounts. MMC helped me keep everything in front of me. I especially loved the color coded pins and being able to add call/ visit notes. Note: Bring your charging cable! Continued use of GPS running in the background can dramatically decrease battery life.
Pool Runs
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Pool Runs is the field operations app for pool service professionals. Built for technicians and service teams, it puts everything you need for your day right in your pocket. Learn More: https://poolruns.com DAILY ROUTE MANAGEMENT View your daily schedule with all assigned stops. Browse by date, see route progress at a glance, and navigate to your next stop with one tap via Apple Maps or Google Maps. Optimize your route to save time and fuel. SERVICE EXECUTION Start, complete, or skip service stops with full documentation. Track actual start and end times, complete service checklists, record work performed, and add internal notes. Every detail is captured for office staff to review. WATER CHEMISTRY View body of water details, log chemical readings and dosages, and use the built-in LSI (Langelier Saturation Index) calculator to keep pools balanced and healthy. CUSTOMER MANAGEMENT Look up any customer on the go. View contact info, property details, gate codes, access notes, service history, invoices, and work orders. Call or email customers directly from the app. WORK ORDERS View and execute work orders with dedicated checklists and requirements. Track parts used during service for accurate billing. PARTS & SHOPPING LIST Keep track of parts and chemicals needed for upcoming jobs. Mark items as critical, update purchase details, and manage inventory status from needed to purchased. TEAM COORDINATION View other technicians' schedules, reassign stops between team members, and keep everyone on the same page. BUILT FOR THE FIELD • One-tap navigation to any stop • Call or email customers directly • Pull-to-refresh for real-time updates • Role-based permissions for your team • Works with the Pool Runs web dashboard Pool Runs is designed for pool service companies that want to streamline field operations, reduce paperwork, and deliver consistent, professional service.
Screenshots
Verdict
Map My Customers and Pool Runs are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Map My Customers ships an update every 3 weeks, Pool Runs every 5 weeks. The most recent releases landed on September 21, 2026 and September 17, 2026 respectively.
| Parameter | Map My Customers | Pool Runs |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (457 ratings) — better | — |
| Positive reviews | 80.5% of reviews | — |
| Number of ratings | 457 — better | — |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 111 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Map My Customers, Inc. | PoolRuns LLC |
Bugs and requests
Map My Customers
Reported bugs
5 issues- Login issues
- Incompatibility with older devices
- Route planning errors
- Data sync problems
- Frequent crashes
Requested features
6 requests- Offline functionality
- Advanced reporting and analytics
- Expense tracking integration
- Calendar integration
- Improved lead management
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- Customization options
Pool Runs
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Map My Customers
No in-app purchases
Pool Runs
No in-app purchases
Questions
Is Map My Customers free?
Is Pool Runs free?
Do Map My Customers or Pool Runs have ads?
Which is updated more often, Map My Customers or Pool Runs?
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