CIC Platform vs Sm@rtUrban

The “Cloud-based Interactive Community(CIC)” developed by CardApp Limited is a smart community eco-system based on Cloud, Mobile Internet, IoT, FinTech and Ai, to provide various convenient services to and between residents, incorporated owners, property management company, local service providers and nearby merchants. By mid-year 2023, there are about 600 CIC estates in Hong Kong. With CIC, residents can obtain updated estate information anytime and anywhere, book clubhouse facilities, enroll events and activities, check e-statement and online pay property management fee, access estate and lift with mobile and enjoy privilege services and offers from eCommerce. Resident ID is upgraded into dynamic QR code for improved security, stability and widely usage. Operation efficiency and service level of incorporated owners and property management are enhanced with digital tools and workflows to save costs. Online-to-Offline(O2O) services are provided by local merchants to fulfill residents’ daily needs one-stop. CIC has won a series of local and international awards, including “Asia Smartphone Apps Contest” and “Best Mobile Apps-Hong Kong ICT Awards”.

Sm@rtUrban-ParkVale by Urban Group is a mobile App customized for the users of the managed properties under the Group. Equipped with innovative technology applications, this App provides real-time news of the properties and has installed with a smart visitor management system, introducing an enhanced customer experience on Smart Property Management! Sm@rtUrban-ParkVale’s key features include: “Notice” Support with PUSH notification to grasp the real-time news of the properties “Visitor Pass” Visitors pre-registration to simplify the check-in security process “Property Information” Provide useful information of the property, scope of management services and guidelines “Newsletter” Easy and quick access to the latest information and upcoming activities of the properties “Inquiry” Instant response to the Property Management Office by sending images in text message and real-time checking the case status “e-Resident Card” Handy access to the property areas by using smartphone “Management Fee” Management fee online payment and can keep track of management fee account and past transaction record