Report It! SMC vs Gallup Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Report It! SMC
Easily report illegal dumping to San Mateo County staff by dropping a pin on a map, answering a few questions, and optionally attaching a photo. The app ensures your reports are sent to the right crews for prompt resolution and provides updates on the fix.
- Map-based reporting
- Photo attachments
- Issue details submission
- Crew notification
- Resolution updates
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The Report It! SMC makes it easy to report illegal dumping directly to San Mateo County staff. You simply drop a marker on the map where you noticed a concern and answer a few questions to help us understand the issue. You can even include a photo! We’ll notify our crews and get it fixed as quickly as possible and let you know as soon as we have it resolved.
Gallup Connect
Easily report local issues like potholes and damaged signs using your phone's GPS. Upload photos or videos to detail your concerns and track the status of your submissions and community reports.
- GPS-based location reporting
- Categorized issue selection
- Photo and video uploads
- Report status tracking
- Community report viewing
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For those potholes, damaged street signs, and other local problems that need attention, the Gallup Connect app makes reporting a problem easier than ever.This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from.The app allows you to upload pictures or videos to accompany your request.The mobile app can also be used for a variety of other issues such as street maintenance, street light problems, damaged trees, graffiti, and others.Residents can track the status of reports they or other members of the community have submitted
Screenshots
Verdict
The clearest difference is rating: Gallup Connect at 5.0 against Report It! SMC's 4.2. Report It! SMC's advantage is ratings volume (12 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gallup Connect holds the better App Store score, 5.0 against 4.2. Both are backed by a comparable volume of ratings — 12 and 3 respectively.
Report It! SMC ships an update every 3 months, Gallup Connect every 4 months. The most recent releases landed on October 24, 2026 and October 5, 2026 respectively.
| Parameter | Report It! SMC | Gallup Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (12 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 12 — better | 3 |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 145 MB | 150 MB |
| Age rating | 12+ | 12+ |
| Developer | San Mateo County | City of Gallup |
Customer experience
Report It! SMC
Gallup Connect
In-app purchases
Report It! SMC
No in-app purchases
Gallup Connect
No in-app purchases
Questions
Is Report It! SMC free?
Is Gallup Connect free?
Which has better reviews, Report It! SMC or Gallup Connect?
Do Report It! SMC or Gallup Connect have ads?
Which is updated more often, Report It! SMC or Gallup Connect?
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