Comparison

OnTheGo Pay vs Payment Labs

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OnTheGo Pay

Securely accept credit card payments anywhere with this PCI-compliant solution designed for government agencies. It supports major card types, offers optional email receipts, and allows for digital signatures. The app functions even without an internet connection, storing transactions for later processing.

Highlights
  • Accept Visa, MasterCard, Discover, American Express
  • PCI-compliant payment processing
  • Offline transaction storage
  • Digital signature capture
  • Optional email receipts
  • Transaction lookup and export
  • Partial and full refunds
Features
Read full description

GOVERNMENT ON THE GO Take credit card payments securely anywhere, anytime with OnTheGo Pay. Created for government, OnTheGo Pay is your PCI-compliant solution for taking payments in the field, at conferences and events, or whenever you need to collect funds outside the office. • Accept Visa, MasterCard, Discover, American Express • Use comment field to indicate account or item number. • Convenient pre-fillable comment field. • Optional receipts are sent via email. • Accept digital signatures. • Free—no fiscal impact to your agency/county/city. • No merchant fees or monthly minimums. GET GO-ING 1. Download OnTheGo Pay app. 2. Complete the agreement at https://appengine.egov.com/apps/crp/onthegopay/getstarted STORE AND GO • Optional card reader encrypts card data at swipe. • Works even when outside cell or WiFi range. • Encrypted, stored transactions are processed when back within range. GO FURTHER WITH REPORTS • Look up transactions by name, last 4, date or comment. • Exportable to different formats (i.e. Excel, csv, PDF, etc.). • Issue partial and full refunds. 2012 Center of Digital Government Best of Web Award Winner

About

Payment Labs

This app allows individuals and businesses to receive payments from organizations and pay associated fees. It provides a centralized platform for managing payment and tax information, tracking transactions, and updating account details.

Highlights
  • Receive prize money and earnings
  • Pay registration and entry fees
  • Complete identity verification
  • Manage payment methods
  • Track payment status
  • View transaction history
  • Access tax documents
Read full description

Payment Labs helps organizations pay the people they work with. If you get paid through Payment Labs, use this app to manage it on your phone. With the app, you can: - Receive prize money and other earnings, including contractor and vendor payments - Send payments to organizations that use Payment Labs - Verify your identity and submit required tax information - Choose or update your preferred payment method - Track payouts that are pending, completed, or returned - View your transaction history and available tax documents - Manage account details - Contact Payment Labs support

Screenshots

OnTheGo Pay4 screens
Payment Labs4 screens

Verdict

The call

The clearest difference is ratings volume: Payment Labs at 8 against OnTheGo Pay's 2. OnTheGo Pay's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 16.4). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for OnTheGo Pay against 5.0 for Payment Labs. Both are backed by a comparable volume of ratings — 2 and 8 respectively. Written reviews split almost evenly too, at 100% and 100% positive.

UpkeepUpdate frequency

OnTheGo Pay ships an update monthly, Payment Labs every 2 months. The most recent releases landed on November 1, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
OnTheGo Pay versus Payment Labs: the parameters behind the verdict, then further details
ParameterOnTheGo PayPayment Labs
PriceFreeFree
Rating5.0 (2 ratings)5.0 (8 ratings)
Positive reviews100.0% of reviews100.0% of reviews
Number of ratings28 — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS12.0 — better16.4
Further details — not scored
Size40 MB43 MB
Age rating4+4+
DeveloperNICUSA LLCPayment Labs

Customer experience

OnTheGo Pay

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Payment Labs

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

OnTheGo Pay

No in-app purchases

None

Payment Labs

No in-app purchases

Questions

Is OnTheGo Pay free?
OnTheGo Pay is free to download, with no in-app purchases.
Is Payment Labs free?
Payment Labs is free to download, with no in-app purchases.
Which has better reviews, OnTheGo Pay or Payment Labs?
OnTheGo Pay and Payment Labs are both rated 5.0 out of 5 on the App Store, from 2 and 8 ratings respectively.
Do OnTheGo Pay or Payment Labs have ads?
Neither OnTheGo Pay nor Payment Labs shows ads.
Which is updated more often, OnTheGo Pay or Payment Labs?
OnTheGo Pay ships an update monthly, and Payment Labs every 2 months. Most recently, OnTheGo Pay was updated on November 1, 2026 and Payment Labs on October 31, 2026.

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