MyChart Bedside vs ExtendedCare Cloud

MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.

Welcome to today’s most personalized, clinically-integrated virtual healthcare. ExtendedCare Telehealth™ is today’s most configurable and clinically-integrated telehealth solution, offering a smooth digital care experience for patients, enhanced clinical workflows for providers, and reduced workloads for administrators. While some care will always need to be delivered in person, we believe everything else can be delivered virtually. In fact, it already is. FOLLOW THESE TIPS FOR A GREAT VIDEO CALL WITH YOUR DOCTOR: 1. Ensure you have a strong wifi signal and are not relying on mobile data for a connection. 2. Before your visit, test your connection by navigating to the app’s home screen and clicking the “Self-Test” button. This test will show you the strength of your audio and video connections. 3. Close all other video-based applications before joining a visit. (e.g., Zoom, WhatsApp, Messenger, Google Duo, etc.) With ExtendedCare, telehealth is more than just a video visit. Our purpose-built, healthcare-focused solution seamlessly integrates with your patient health records and enriches the caregiving experience with digital content and workflows. Bottom line? You have much more to look forward to beyond a video visit. No longer do you need to drive to the doctor, sit in a drab waiting room, or remain disconnected from your care journey. Instead, you can enjoy interactive waiting room content from the comfort of your home, breeze through electronic consent forms in a few clicks, chat with providers before and during a visit, and invite guests in real-time to a consultation. As for your providers, no longer do they need to spend countless hours on paperwork, wait to consult specialists on a case, or waste time waiting for patients who can’t connect to a visit. Instead, they can annotate medical images in real-time, save media directly to EHR, add specialists and other guests via email or text, chat with patients and fellow providers, and triage patients in the waiting room. Welcome to Telehealth Your Way™