PowerTrack Service Assistant vs FORapp

Now service customers have a powerful new way to request and manage service incidents. PowerTrack Service Assistant is the easiest and fastest way to manage service on any forklift or warehouse equipment in your business. Simply search your equipment inventory, enter a description of the service request, and send. The PowerTrack Service Assistant keeps a list of all active and closed service requests, links to service tickets, and more. The Service Assistant is the perfect companion to the PowerTrack Service Manager available exclusively online.

FORapp is a cloud hosted IT solution for Enterprises that have people working in the field (for example auditors, merchandisers, service technicians, sales representatives, etc.). FORapp helps to manage field staff and streamlines reporting and field data collection. Special focus is made on data trustfulness and antifraud. FORapp consists of native mobile applications for field workers and cloud hosted server application & DB for tasks, reports & users management, data storage and processing. The solution is provided as SaaS or On Premises. KEY FEATURES • Step-by-step data collection algorithm and structured reports
 Any task in the system is linked to a form with step-by-step completion script which can be constructed on the web-server in visual builder with no technical skills. So, any new form (and new type of tasks) can be set up in no time and wirelessly transmitted to mobile applications of your field staff. • Built-in control of task execution in mobile apps (GPS /timestamps / photo & audio)
 Every data item entered in the mobile app is marked with GPS coords & timestamps. Mediafiles (photo, audio & video) are limited to be made only inside the app to avoid fraud file attachments (unless usage of smartphone’s media galleries is specifically allowed). Background GPS tracking and audio recording are provided. Data collection scripts have required field validations, logical operators and other features. • Crowdsourcing support, BYOD (Bring Your Own Device) policy support
 The solution supports crowdsourcing approach to field data collection: App Store app distribution, qualification tasks, built-in instructions and more.
 Simplicity and interface clarity were always the top priority for our development team. • Easy REST API based integration with external IT solutions FORapp works perfect for trustful data collection in the field. Whether advanced staff dispatching or extensive BI (Business Intelligence) functions are needed – we can easily build FORapp in your enterprise IT landscape based on its full- feature and well documented REST API. Continued use of GPS running in the background can dramatically decrease battery life.