Comparison

REDCap Mobile App vs JC Tracers

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

REDCap Mobile App

Collect data offline for your REDCap projects. Download your project securely, gather information on your device, and sync it back to the server. Supports text, photos, videos, signatures, and audio.

Highlights
  • Offline data collection
  • Secure project download
  • Multi-user interface
  • Support for photos, videos, audio, and signatures
  • Activity logging for audit purposes
  • Participant data entry restriction
Features
Read full description

Collect your REDCap data in an offline environment in the REDCap mobile app, and then sync your data back to your project on a REDCap server. REDCap is a web application, which requires the Internet to be used, but the REDCap mobile app allows for offline data collection for your REDCap projects. You can create your project in REDCap, securely download your project to the REDCap mobile app on your iPad or iPhone, collect data on the device (with or without an Internet connection), and then securely send your data back to your project on a REDCap server. Features • Multi-user interface with secure login that allows each user account to collect data for multiple REDCap projects in the app. • In addition to text and structured data, you can store and transmit photos, videos, signatures, and audio to REDCap. • When collecting data in the app from a participant, for security purposes you can easily restrict access to the rest of the app as they enter their data. • All user activity in the app is logged for audit purposes. The full logging history can be sent to your project on the REDCap server. Who is the REDCap Mobile App for? In order to use the REDCap Mobile App, REDCap must be installed on your institution’s server and must be at version 6.5.0 or higher. The REDCap Mobile App is designed to fit the following scenarios: • A REDCap project that needs data to be collected without any Internet access available. • A REDCap project that needs data to be collected with sporadic Internet access. If mobile devices are desired for use in REDCap data collection, and if WiFi or cellular Internet is amply available, then it is suggested to use the REDCap mobile web view that is available on the REDCap server, which provides real-time access to data. What is REDCap? REDCap is a mature, secure web application for building and managing online surveys and databases, and it is used by hundreds of thousands of users around the world (http://projectredcap.org). Before setting up a REDCap project in the app, you must already have a user account on a REDCap server hosted by a participating REDCap partner institution. If you belong to an institution that does not have REDCap, please visit http://projectredcap.org/participate.php to learn how to get REDCap where you are. What are some limitations of this app? The REDCap mobile app runs in conjunction with the REDCap web application software. You must already have a REDCap user account and project on a REDCap server before being able to download the project to the app. The app cannot function or stand independently without a REDCap server.

About

JC Tracers

This mobile application enhances a web-based solution for healthcare organizations to manage patient safety risks and maintain continuous compliance. It allows for real-time data collection, including attaching pictures, and facilitates reporting across multiple sites. The app provides convenient access to compliance tools on a mobile device.

Highlights
  • Collect real-time Tracer observation data
  • Attach pictures to observations
  • Email observation reports with pictures
  • Access Tracers across multiple sites
  • Provide guest access
  • Assign tasks
Features
Read full description

This complimentary app is for Joint Commission Resource’s for-sale product “Tracers with AMP®”. “Tracers with AMP®” is a web based solution which supports continuous compliance activities of health care organizations. Data driven “Tracers with AMP® gives you the tools you need to efficiently manage patient safety risks and stay survey-ready. The App optimizes Tracers with AMP® usage throughout a health care organization by utilizing the power and convenience of a mobile device. App features: • Collect real-time Tracer observation data • Attach pictures to Tracer observation • Email Tracer observation report with pictures • Access Tracers across multiple sites and programs • Provide guest access • Assign tasks

Screenshots

REDCap Mobile App2 screens
JC Tracers4 screens

Verdict

The call

The clearest difference is rating: REDCap Mobile App at 4.5 against JC Tracers's 3.0. REDCap Mobile App also leads on review sentiment (25% vs 11%) and iOS requirement (15.0 vs 17.0). JC Tracers's advantage is ratings volume (30 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

REDCap Mobile App holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: JC Tracers has 30 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 25% of REDCap Mobile App's written reviews are positive against 11% of JC Tracers's.

UpkeepUpdate frequency

REDCap Mobile App ships an update every 3 weeks, JC Tracers every 5 weeks. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
REDCap Mobile App versus JC Tracers: the parameters behind the verdict, then further details
ParameterREDCap Mobile AppJC Tracers
PriceFreeFree
Rating4.5 (4 ratings) — better3.0 (30 ratings)
Positive reviews25.0% of reviews — better11.1% of reviews
Number of ratings430 — better
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size26 MB63 MB
Age rating4+4+
DeveloperVanderbilt University Medical CenterJoint Commission Resources Inc

Customer experience

REDCap Mobile App

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

JC Tracers

All ratings30 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews9 reviews
Positive11.1%
Neutral0.0%
Negative88.9%

In-app purchases

None

REDCap Mobile App

No in-app purchases

None

JC Tracers

No in-app purchases

Questions

Is REDCap Mobile App free?
REDCap Mobile App is free to download, with no in-app purchases.
Is JC Tracers free?
JC Tracers is free to download, with no in-app purchases.
Which has better reviews, REDCap Mobile App or JC Tracers?
REDCap Mobile App is rated higher. REDCap Mobile App averages 4.5 out of 5 from 4 ratings, while JC Tracers averages 3.0 from 30 ratings.
Do REDCap Mobile App or JC Tracers have ads?
Neither REDCap Mobile App nor JC Tracers shows ads.
Which is updated more often, REDCap Mobile App or JC Tracers?
REDCap Mobile App ships an update every 3 weeks, and JC Tracers every 5 weeks. Most recently, REDCap Mobile App was updated on November 1, 2026 and JC Tracers on October 29, 2026.

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