LiveHelp Chat vs LiveHelp100 Live Chat

LiveHelp® Live Chat, easy and flexible live chat for your website. In just one click, web visitors can CHAT with an agent of your customer service, get real time explanation about products or services and have a trusted reference. LiveHelp® is the live chat developed by Sostanza srl, Italian software house with 20 years' experience in web services, for companies aiming to offer an extraordinary online customer care and shopping experience. LiveHelp® has been created especially for e-commerce websites, to reduce cart abandonment thanks to the agent's presence that can give information in real time during the shopping, and it has evolved to an integrated communication solution: it can exchange data with any CRM and Business Intelligence system, to measure and maximize ROI. LiveHelp® can be integrated on every website. It's integrated into Wordpress Magento platform thanks to an advanced plugin, that allows to chat with users monitoring their carts and the performances of each chat.

With LiveHelp100 omnichannel solution, you can connect with your customers using real-time live chat via web, mobile, desktop, and offers customer support via email, SMS, Facebook, Twitter, WhatsApp, etc. LiveHelp100 makes it easy for businesses to answer customer queries, solve customer problems, and keep customers happy at the same time. From sales team to front-line support team to customers, LiveHelp100 offers remarkable omnichannel experiences that improve customer satisfaction and drive revenue without increasing any cost. LiveHelp100 Live Chat for iPhone/iPad App is aimed to provide you with the ability to keep online on your iPhone or iPad so that you never miss a message from your visitors and customers while on the go. And the app offers much more than just chatting: 1. User friendly interface for iPhone or iPad, optimized for best performance possible. 2. Immediate push notifications will notify you of the incoming chats and new messages even when the app is working in the background or your iPhone or iPad goes into the sleep mode. 3. Sound and vibration notification available for you to choose from. 4. Monitor & Track Visitor in real-time: View the visitor list and the detailed information of each visitor. 5. Convenient features: Canned messages, Multiple simultaneous chats, transfer chats to another online agent, Chat history checking, etc.