TELEMATIC vs Komatsu Service Support App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TELEMATIC
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BOMAG Telematic is the app which allows the user to access to the BOMAG Telematic Web Application’s main functionalities by using the same web account. Five main functionalities of the web application have been made available: At a Glance · Fleets: to check fleets details and position on map · Fences: to check fences position on map and draw a new fence Reports: · Productivity: to check how much time a selected vehicle has spent on a specific working status (idle status, working status, high-workload status) · Engine On/Off: to check how much time each selected equipment was "on", "off" or "not available" at a specific time frame · Alert screen: to check the status of “All”, “Read”, or “Unread” alarms received within a specified date and time period
Komatsu Service Support App
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This application is designed to provide mobile function in PM visit support application especially for Mechanic. User can check assigned job schedule and Work Order detail such as machine location including the route on map, necessary parts, customer contact person and more. Accomplishment report including failure photos and customer signature is created even if offline situation, and the report will be synchronized in internet available environment. This application will decrease workload for your paperwork and make your job more valuable. ■Login This application requires the invitation to use. After getting your account, please input your ID and Password. ■Function -Sync You can download assigned Work Order in internet available environment. Downloaded Work Order can work in offline situation. -Parts Confirmation You can confirm necessary parts list in each Work Order and check parts delivery condition by swiping. -Calendar You can see your job schedule on calendar. By selecting Work Order, the detail will be shown. Service Complete status, Job hours , Used parts, Travel hours, Findings, Accomplishment comments, Recommendations and Signature should be filled out on Work Order screen by Mechanic.
Screenshots
Verdict
The clearest difference is update cadence: Komatsu Service Support App at every 3 weeks against TELEMATIC's every 4 months. TELEMATIC's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TELEMATIC ships an update every 4 months, Komatsu Service Support App every 3 weeks. The most recent releases landed on October 6, 2026 and October 26, 2026 respectively.
| Parameter | TELEMATIC | Komatsu Service Support App |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 49 MB | 348 MB |
| Age rating | 4+ | 4+ |
| Developer | BOMAG GmbH | Komatsu Ltd. |
In-app purchases
TELEMATIC
No in-app purchases
Komatsu Service Support App
No in-app purchases
Questions
Is TELEMATIC free?
Is Komatsu Service Support App free?
Do TELEMATIC or Komatsu Service Support App have ads?
Which is updated more often, TELEMATIC or Komatsu Service Support App?
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