Netsmart SmartFacility vs RealEdge AI

SmartFacility Facilities Management Software. Respond Faster. Communicate Easier. Manage Better. SmartFacility account required.

RealEdge AI is a powerful, AI-enhanced mobile CRM designed for sales teams to manage leads, track performance, and close deals faster — all from your phone. With real-time updates and intelligent automation, your entire sales pipeline stays organized, collaborative, and always within reach. Key Features: AI-Powered Assistant — Use voice or text to query leads, compose emails and WhatsApp messages, and get instant insights powered by AI. Lead Management — Track leads through customizable pipeline stages with filtering, labeling, qualification capsules, and a dedicated lead vault for archiving. Leads Dialer — Queue-based click-to-call system with call status tracking, post-call feedback, and AI-suggested next actions. Sprint Management — Launch, pause, and resume outbound calling sprints. Track progress per contact with real-time metrics. Contact Import — Bulk import contacts via CSV or Excel. Map fields, assign to lists, and organize by source — all from your device. Appointments & Follow-ups — Schedule meetings, set follow-up reminders, collect appointment feedback, and view everything on a calendar. Dashboard & Targets — Monitor daily and weekly call targets, team check-ins, expiring leads, and performance KPIs at a glance. Team Collaboration — View team leads, sprints, appointments, and follow-ups. Add comments and notes to leads for seamless handoffs. Multi-Channel Communication — Integrated Gmail, Outlook, and WhatsApp messaging with AI-assisted email and message composition. Reporting & Analytics — Detailed reports for calls, WhatsApp, email, lead engagement, and team attendance. Notifications — Real-time push notifications for lead assignments, follow-up reminders, team updates, and more. vCard Sharing — Create and share digital business cards with built-in tracking. Expiry Extension Requests — Request and approve lead expiry extensions within the app. Secure Login — Role-based access control with session management and password recovery.