Stratsys vs Trio CC

The must-have app for a simple work-life that lets you follow up your goals and tasks anytime. The Stratsys mobile app gives you smart tools from the cloud wherever you are! In the Stratsys app you can: • Stay updated on goals and key metrics • Get a quick overview of diagrams and important events • See all your tasks in the to-do list • Check off activities directly in-app • View your do-boards • Report on metrics, goals and tasks • Connect to the Meetings app to follow up on your meetings That’s what we call Work-Life Simplicity! To use the app you need to be a Stratsys user.

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone. The agent can login, change roles and status, answer incoming calls, handle call back and manage tasks. The agent can preview the queue of waiting cases and can book the most important case. When searching the company directory the agent can easily transfer calls to other colleagues and queues or make outbound calls based on information in the directory. The agent can also record calls and review these in the history view. It is possible to see which other agents are logged on and see their working status. You will receive login information and manuals from your company.