NEWAYS App vs YM Partner

If you were a participant at a training by NEWAYS, you can find the cards you were issued in this app and can view them always and everywhere on your smartphone or tablet. The amount of cards scales with the trainings you attended. You attended trainings but did not see the corresponding cards? Contact app@neways-group.com.

Delightful customer relationships are built on rich conversational experiences. Yellow Messenger brings YM Partner app for agents to reduce query resolution time by responding and addressing queries in a matter of seconds. Our innovative automated live chat technology seamlessly bridges the gap between traditional and modern communication channels, while driving agent productivity, automating L1 queries, and providing better interactions through voice and video calling features Use YM Partner to: * Communicate with your customers and serve them round the clock. * Handle L1/L2 queries like a boss. * Provide better interactions through voice and video calling features. * Empower the agents with access to the information * Get instant feedback from your customers * AI Agent Workflows to automate agent actions. * Push Notifications for when you are on a break, so you don't miss any tickets.