AirScout vs unWired Support

Service providers have found that simply looking at signal strength measurements and using a single instrument is not a true measure of the Wi-Fi user experience in the home. Current workflows result in an uncharacterized Wi-Fi environment causing a high amount of customer service calls and truck rolls. AirScout provides an automated solution that surveys the residence from Layer 1 all the way through to the application layer. AirScout provides technicians with a tool that distills complex measurements into easy to understand metrics, enabling technicians to convey to consumers location-specific application performance when and where they need it.

At unWired we strive to ensure that every customer can receive the best connection possible over our network. Unfortunately, there are times where your internet performance may not be perfect and you may experience problems like: - Speed issues - Buffering video - Wireless coverage issues - Specific device problems In those cases, unWired Support can help! With just a few taps of your screen, unWired Support completes the checks required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet package to the fullest!