SFF Group vs Rox.Chat

SFF Group’s app allows access to product, industry and company information. It is a great tool for students, pipe fitters, energy industry professionals, employees and clients as it provides useful information in a user-friendly format. The following features are included in the app: Unique Features - A pipe weight calculator which calculates pipe weight per kg or pounds by specifying the outer diameter pipe wall thickness and the material grade. - Technical catalog – containing detailed information on dimensional data and specifications pertaining to pipes, fittings, flanges, valves and more. Allowing to zoom, print and share, - an excellent reference tool for professionals working off-site. - Products videos – learning the basics of pipe, fitting and flange production Additional Features: - Login functionality for current and potential clients. The login option facilitates flexibility to meet individual user requirements. Search your orders, check status, download certificates, packinglists, print, save and/or share - SFF worldwide locations which includes an integrated map, contacts- and company info, with the option to call, send message to and e-mail SFF employees. About SFF SFF was established in 1991 and is today the largest privately owned piping stockist in Scandinavia. We are one of Europe’s leading distributors of piping materials and valves, supplied to leading international offshore and onshore oil companies worldwide. The industries served by us include refining, power generation, pulp and paper, windpower, nuclear and mechanical industries. Applications are onshore, offshore and subsea. Our headquarters are strategically situated in Sandnes, Norway which is in close proximity to Stavanger, which is the major centre for the oil and gas industry in Norway. We are supported by facilities in based in 12 countries on 4 continents. More information about SFF Group can be found at www.sffgroup.com If you have any questions, contact us at post@sffgroup.com

Сhoose Rox.Chat to add online chat to your website. Set up the Rox.Chat app for iOS on your iPhone, iPad, or iPod touch, and monitor who is browsing your site and which pages exactly. Using this app, you can instantly see a visitor with a question, respond to his/her request, or offer help in advance. With a Rox.Chat mobile app, you need no to sit at your desktop computer constantly in order to serve all visitors. The app runs in background, when iPhone is in your pocket. Upon request from some visitor or incoming message, iPhone notifies you with a vibro, sound, and visual alert. You can answer immediately using the mobile app. Read our Privacy Policy at https://rox.chat/privacy-policy Advantages - Online consulting service 24/7 for your visitors - Client retention – leave not a single chance to your competitors! - Admin interface available in English - Operators can choose from 6 statuses which indicate their current operational mode - Notifications about messages and help requests from visitors, when the app runs in background - List of visitors browsing your site, updated in real time - Brief information about any visitor: name, location, web page opened in his browser - Online/offline chat with visitors - Chat history - Templates for frequent answers - Support for uploading files from visitors - System sounds (for notification on a new visitor or an incoming message) with the on/off switch - Password recovery - Service domain selection Frequently Asked Questions - Why shall I use this mobile app, if I am able to just open the Rox.Chat admin interface in my mobile browser? * First, the full-scale Rox.Chat admin interface cannot be optimized for limited capacities of a mobile browser. Second, mobile browsers are not designed for such usage. As soon as you send the mobile browser to background or switch to another application, your mobile device will “freeze” the Rox.Chat interface, and you will miss all visitors requesting help during this period of time. - How can I authorize in the Rox.Chat service? 1. Set up the Rox.Chat app from Apple App Store on your mobile device. 2. Run the app. 3. Enter your email address and password which you use at Rox.Chat. Hit “Log In”. - If you forgot your password, press the “Forgot your password?” button. - If you are an operator from a support team that uses Rox.Chat, then ask your system administrator for your login and password. - Should I authorize again when I restart the mobile app? *No, the credentials you previously provided are cached. When you turn your iPhone off and on again, or restart the Rox.Chat mobile app, the service starts automatically. - Will the app notify me of new incoming messages, if it is running in background? *Yes, you will get visual, vibro, and sound notifications on arrival of a message.