FieldMaster Supervisor vs Work Management

FieldMaster Supervisor is a mobile app that empowers field service managers to do more work in the field by managing their teams remotely. Advanced features such as Team Tasks, Locate Nearby, Traveled Path, Alerts, Key Location and Audit improve mobile workforce performance to ensure that jobs are completed on-time, within compliance and to customer satisfaction. With FieldMaster Supervisor, managers can oversee their day-to-day operations, collaborate with their team and capture data from the work site for reporting and analysis, all while in the field. FieldMaster Supervisor allows managers to: • View team assignments • Access a technician’s location in a list or map • Monitor technician’s job progress and work performance • Perform inspections and file audits and other paperwork from the field rather than returning to the office • Monitor technician speeding, idling and off hours use with real-time alerts • Use collaboration tools to increase communication with mobile workforce, especially when tasks are in jeopardy of completion • Find or view key locations

Cayenta’s Mobile Work Management (MWM) solution was designed exclusively for the utilities already using Cayenta’s CIS solution to allow workers to complete both service and work orders in the field. Field workers can remotely receive and close orders including attachments back to the Cayenta application in real time. This solution provides field workers with instant access to location, asset details, alerts, notifications and histories to allow them to make informed decisions with respect to the orders they are responsible for. Our design includes the ability for field workers to map the routes for their daily orders and even complete orders when they are out of network coverage areas. Our off-line functionality has the ability to send completed order data once a remote worker is back on-line. Optional GPS tracking lets you know exactly what each crew is up to and where. (Continued use of GPS running in the background can dramatically decrease battery life.)