OPSCENTER vs GlobalWorx

The OPSCENTER mobile app allows users of the Opterus OPSCENTER solution to access their account in order to receive and reply to messages, complete tasks, track issues, view documents and knowledge base, and complete tests and audits. Configurable badge counts and push notifications also allow users to be alerted when something new or updated has been sent to them or their store. Detailed functionality includes: - Create, read, filter, file and search messages, tasks and issues - Approve messages and tasks (gatekeepers) - Create and respond to messages and issues - Create and complete tasks - Create issues for messages and tasks - Redirect, resolve, assign and close issues - View the OC calendar and open tasks and events - Search and view documents and knowledge base items - Complete tests and audits - Use Single Sign On - Support for iOS notifications and badges based on configurable settings About Opterus OPSCENTER OPSCENTER is a communications platform designed specifically for retail to simply all forms of communication within a retail enterprise. It is an easy to implement, all-in-one web based solution which allows retailers to effectively communicate with their stores, enable and monitor inter store communication, and check store compliance. NOTE: To enable this application the user must belong to a company that licenses the Opterus OPSCENTER web application.

Stay ahead of your customers’ needs with the GlobalWorx mobile app—the fastest way to manage service alerts and vendor communications from your iPhone or iPad. GlobalWorx is the standardized platform for retailers and distributors to seamlessly communicate service needs. Fully integrated with the GlobalWorx ecosystem, this mobile app gives you greater control, flexibility, and a faster way to manage service requests securely. With the GlobalWorx mobile app, you can: Create & Track Service Alerts – Submit and monitor alerts for: • Need More DSD Product • Service Requests • Vendor-Owned Equipment Issues • Credit Requests • And More! Attach Photos for Context – Provide distributors with critical details by adding images to your alerts. Communicate Directly with Vendors – Stay connected and resolve open service alerts faster. Receive Instant Notifications – Get real-time updates on service requests and responses. Download now and simplify your service communications!