Work Management vs Field Service for Facilitec

Cayenta’s Mobile Work Management (MWM) solution was designed exclusively for the utilities already using Cayenta’s CIS solution to allow workers to complete both service and work orders in the field. Field workers can remotely receive and close orders including attachments back to the Cayenta application in real time. This solution provides field workers with instant access to location, asset details, alerts, notifications and histories to allow them to make informed decisions with respect to the orders they are responsible for. Our design includes the ability for field workers to map the routes for their daily orders and even complete orders when they are out of network coverage areas. Our off-line functionality has the ability to send completed order data once a remote worker is back on-line. Optional GPS tracking lets you know exactly what each crew is up to and where. (Continued use of GPS running in the background can dramatically decrease battery life.)

Biznussoft Field Service offers a cloud-based, collaborative, mobile solution. We make your field service process simple, intelligent, and affordable so you can spend your valuable time managing your business, not your software. - Provides a holistic view of Work order assigned to the Technician - Ability to track the travel and service time - Ability to capture multiple images on the work site - Ability to capture deficiencies - Ability to create Check List - Ability to close the work order The app is fully in sync with the Salesforce platform.