MessageBox vs OnexITC

MessageBox LITE is a frill free app that is priced to deliver the maximum value at the minimum price. It does not have some 1000 features but has all the ones which meet your core requirements. So, if you are running a service business, be it a Hotel, Field Service Management or any other small business and you are interested in getting something that gets your job done without investing a lot on monthly subscriptions, MessageBox LITE is your solution. Using the app: To use the MessageBox LITE app, your business should have a MessageBox account and you must be an authorized user of that account. Little to no training required. Check the Help Section in case of any clarifications. Core Features of MessageBox LITE: 1. Private & Group Chat 2. Scheduled Jobs or Appointments - Create on the mobile or the desktop - View scheduled jobs on a calendar - Scheduled Jobs become Due Jobs at the Scheduled Time and Date 3. Due Jobs Management - - Create Due Jobs - Assign Jobs - Accept Jobs - Complete Jobs - Close Jobs - Update Jobs - Reroute Jobs 4. Supervisor real time dashboards 5. Support Staff real time dashboards 6. Location tracking of staff 7. Collaborate on every job – Every job is a group chat. 8. Overdue Notifications. That’s it…just the bare necessities. MessageBox Premium has enhanced features for hotels & facility management companies like Service Standards, Escalations, Checklists, Snagging and the Engineering module.

This application is designed and developed by Osource (Osource Global Pvt.Ltd). This mobile application is a part of Onex – Service Industry ERP suite. Onex ERP consists of business functions like CRM, Project Management, HRM, Finance & Accounts, Document Management. Out of these business functions, Osource has introduced employee centric business activities through mobile application to manage & track employee related activities such as Job/Project approval, Time Management, Expense reimbursement, and leave management. This app uses workflow defined in the ERP suite and routes the individual transactions to respective employees/associates. Following are the key business features of the application: 1-Dashboard – This summarized reports about Utilisation of Resources, Non Submission of time, task overdue and overrun ratio. These dashboards are available for the last week, last month and year-to-date. 2-Approval- Reporting managers will have an option to approve or reject their team’s requests such as time sheet, expense sheet, Job/Project, Invoice etc. 3-People Search- This option allows all users to search for contact details of everyone working within Osource and this also allows users to call or email using this application. 4-Contact Search- This option allows all users to search for contact details of customers where the user are mapped and this also allows users to call or email using this application.