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1 Hotels

1 Hotels

by SH Group Operations LLC

30 ratings
2 reviews
✈️ Travel

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 3, 2018
  • June 14, 2023

Developer

SH Group Operations LLC
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About

Manage your hotel stay from your personal device. Check in, access your room with keyless entry, order in-room dining, and communicate with hotel staff. Stay updated on hotel events and local recommendations.

✓Mobile check-in and check-out
✓Keyless room entry
✓In-room dining orders
✓Direct messaging with hotel staff
✓In-room smart device controls
✓Hotel event and offer updates
Show original description

What's New in 1 Hotels

6.4.8

June 14, 2023

Minor bug fixed

User reviews

Most RecentHighest RatedLowest Rated

Terrible app

Great hotel. Terrible tech. It’s basically useless. Don’t bother installing. Like a C college student wrote it
Desh7Desh7

Does this even work?

I’ve tried multiple times to use this app. From the app I can’t log on with an account that created through the app. When o go to the website for SH hotels, there isn’t even a member logon page to try to do this online. I can’t even find a link for online help with the app out setting up an account. Hence I’m leaving this review with hopes that someone replies.

I’m very confused? Is this a loyalty program? A way to manage my multiple reservations?
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travlin man, traveling mantravlin man, traveling man

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FAQ

What can I do with the 1 Hotels app?

The 1 Hotels app allows you to check in and out, book stays, manage reservations, use keyless entry, control in-room devices, order room service, and message hotel staff. It also provides information on hotel events and local recommendations.

How does keyless entry work with the 1 Hotels app?

Once checked in via the app, your personal device becomes your room key. You can use it to access your room directly, eliminating the need for a physical key card during your stay.

Can I order food through the 1 Hotels app?

Yes, you can order in-room dining directly from the 1 Hotels app. You can even place an order while en route to the hotel so it's ready upon your arrival.

How do I communicate with hotel staff using the 1 Hotels app?

The app features 1 to 1 team messaging, allowing you to communicate with hotel staff from anywhere. You can ask questions, make requests, or inform them of your arrival status.

Does the 1 Hotels app offer information about hotel events?

Yes, the app keeps you updated on programming and events at 1 Hotels properties. You can also find information on new locations, offers, deals, and experiences.

What devices support the 1 Hotels app?

The 1 Hotels app is supported on iPhone, iPad, and iPod devices.

How often is the 1 Hotels app updated?

The latest version of the 1 Hotels app is 6.4.8, which was last updated on June 14, 2023. Updates typically bring new features and improvements.

What is the age rating for the 1 Hotels app?

The 1 Hotels app has an age rating of 4+, making it suitable for a wide range of users.