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10-21 Police Phone

10-21 Police Phone

Calling For Law Enforcement

197 ratings
76 reviews
With Ads
πŸ”§ Utilities
πŸ“Š Productivity
Free
In-App PurchasesWith Ads

Details

  • Released
  • Updated
  • September 14, 2015
  • June 30, 2026

Features

Developer

Motorola Solutions, Inc
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10-21 Police Phone screenshot #1 for iPhone
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10-21 Police Phone screenshot #6 for iPhone
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Reviews summaryβ†˜οΈŽ
⭐76
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πŸ“5+ tags
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About

This app enables law enforcement to make calls to citizens that are more likely to be answered by using local caller ID. It also allows citizens to request callbacks or connect to dispatch, with features like SMS follow-ups and call record retention for professional users.

βœ“Call citizens from local numbers
βœ“Receive and respond to callback requests
βœ“Direct citizens to dispatch
βœ“Set outbound caller ID to "LAW ENFORCEMENT"
βœ“View citizen caller ID in callback requests
βœ“Send automatic SMS follow-up messages
βœ“Retain call records
Show original description

What users say

Summarized from real user reviews of 10. Based on 197 reviews and a 3.7/5 average, it highlights the 8 positives and 13 negatives reviewers mention most about this Utilities app.

Positive things

  • πŸ”’Privacy protection - keeps personal number hidden from citizens
  • πŸ“žIncreases answer rates - real numbers get more responses than blocked calls
  • πŸ‘User-friendly interface - easy to use and navigate
  • πŸ’ΌProfessional separation - maintains work/personal boundary
  • 🎯Callback notification system - alerts users when recipients call back
  • ⚠️Emergency disclaimer feature - notifies callers to dial 911 for emergencies
  • πŸ†“Useful free version available
  • ⭐Helpful customer support - responsive when issues occur

Negative things

  • πŸ›Frequent call connection failures - calls won't connect or drop unexpectedly
  • πŸ”ŠPoor audio quality - voice cuts out, distorted, or garbled
  • πŸ›App crashes - causes phone to restart or requires force closing
  • πŸ›Server connection errors - unable to connect to server despite good internet
  • πŸ“§Email verification issues - confirmation emails not sent or domain validation problems
  • 🚫Restricted access errors - service marked as restricted or disabled
  • πŸ”‹High battery drain - excessive power consumption
  • πŸ“΅Spam risk labeling - outbound calls flagged as spam due to area code spoofing
  • ❌Premium features not working - paid version doesn't unlock promised features
  • πŸ“±Incompatibility issues - app breaks after OS updates
  • πŸ”ŒData usage concerns - consumes significant data plan allocation
  • ⚠️No customer support contact - no phone number or working support links
  • πŸ›Inconsistent notifications - push notifications unreliable
See all reviews

What's New in 10

7.8.0

June 30, 2026

Small enhancements and minor bug fixes.

Subscription plans

10-21 Professional Monthly

Activate Professional Features

$4.991 Month
How to cancel 10 subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Call Hangups

This is a great app but when I’m using the app and someone calls me on my phone and the call stops, the app hangs up on my caller.
TravelingMan1366TravelingMan1366

Account

Incorrect password. Changes credentials. Incorrect password. Requests account again. Changes password. Incorrect credentials. Forgot password and change it again. Incorrect credentials. It would be a good app if it worked at all.
nigfagnigfag

Limited number of calls

Til recently I’ve never had an issue, but today I received a notification that I’ve met a call cap. Other than that it’s a decent calling service for contacting cp’s
User of recent updateUser of recent update

Crashes Phone

Tried using the App multiple times. App has a great purpose however something is wrong with the software. The app will crash my entire phone and make it restart. Tried the paid version and still have issues. I deleted and redownloaded multiple times. Still had issues . Don’t recommend.
TheHonestABE156TheHonestABE156

Doesn’t accept all LE emails

Despite using my correct work email to sign up, the app believes the domain is misspelled and will not let me create an account. There is no option to troubleshoot that or send feedback.
D_FefayD_Fefay
See 71 more reviews

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User experience

🐞

Reported Bugs

15 issues

App crashes entire phone requiring restart

Bug

Confirmation emails not being sent

Bug

Work email domains incorrectly rejected as invalid

Bug

Server connection failures persisting for months

Bug

Audio cutting out or becoming one-way during calls

Bug

Calls dropping mid-conversation

Bug

App requires force close after each call to make another

Bug

Calls show as connected on recipient end but not on caller end

Bug

Calls not going through despite full signal

Bug

App stops working after recent updates

Bug

Password reset functionality broken

Bug

Premium features inaccessible after payment

Bug

Service restricted error message appearing

Bug

Calls only work 3 times before app stops functioning

Bug

Spam data collection causing increased telemarketing calls

Bug
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Requested Features

8 requests

SMS/texting capability for users

Feature

Individual call recording for premium subscribers

Feature

Expand caller ID titles (Arson Investigator, Bomb Squad, etc.)

Feature

Custom unit or office designation options

Feature

Persistent callback number for CI relationships

Feature

EMS/Paramedic access to app

Feature

Remove personal name from auto-text notifications

Feature

Persistent individual phone number for frequent contacts

Feature

FAQ

What does the 10-21 Police Phone app do?

This app facilitates communication between law enforcement and citizens. It allows officers to make calls that appear to be from local numbers, increasing the likelihood of them being answered. Citizens can also request callbacks or be directed to dispatch.

What are the key features of the app?

Key features include calling citizens from local numbers, receiving and responding to callback requests via push notifications, and directing citizens to dispatch. Professional subscribers can also set their outbound caller ID to "LAW ENFORCEMENT", view citizen caller IDs, send SMS follow-ups, and retain call records.

Is the app free to use?

The app offers a free tier with basic calling and callback request features. A professional subscription unlocks advanced features like custom caller ID, SMS follow-ups, and call record retention.

How does the app handle calls and caller ID?

Calls are made over a VoIP data connection, not using cellular minutes. The app uses local numbers for outbound calls, so if you call a citizen in a specific area code, they will see an incoming call from that same area code, making them more likely to answer.

What happens if a citizen calls back?

If a citizen calls back, they are prompted to press 1 for a callback request or 0 to reach a dispatcher. Callback requests are received as push notifications on the officer's phone, allowing them to initiate the call back at their convenience.