10 User Reviews
Customer Experience
~ Based on 76 written reviews from the US App Store.
What users say
Summarized from real user reviews of 10. Based on 197 reviews and a 3.7/5 average, it highlights the 8 positives and 13 negatives reviewers mention most about this Utilities app.
Positive things
- 🔒Privacy protection - keeps personal number hidden from citizens
- 📞Increases answer rates - real numbers get more responses than blocked calls
- 👍User-friendly interface - easy to use and navigate
- 💼Professional separation - maintains work/personal boundary
- 🎯Callback notification system - alerts users when recipients call back
- ⚠️Emergency disclaimer feature - notifies callers to dial 911 for emergencies
- 🆓Useful free version available
- ⭐Helpful customer support - responsive when issues occur
Negative things
- 🐛Frequent call connection failures - calls won't connect or drop unexpectedly
- 🔊Poor audio quality - voice cuts out, distorted, or garbled
- 🐛App crashes - causes phone to restart or requires force closing
- 🐛Server connection errors - unable to connect to server despite good internet
- 📧Email verification issues - confirmation emails not sent or domain validation problems
- 🚫Restricted access errors - service marked as restricted or disabled
- 🔋High battery drain - excessive power consumption
- 📵Spam risk labeling - outbound calls flagged as spam due to area code spoofing
- ❌Premium features not working - paid version doesn't unlock promised features
- 📱Incompatibility issues - app breaks after OS updates
- 🔌Data usage concerns - consumes significant data plan allocation
- ⚠️No customer support contact - no phone number or working support links
- 🐛Inconsistent notifications - push notifications unreliable
Is 10 Safe?
10-21 Police Phone appears mostly safe based on user ratings. AppsHunter Safety Score for 10 is 73/100.
This assessment is based on 197 user ratings, with an App Store average of 3.7/5.
Safety Analysis
~ Based on 193 App Store ratings for 10.
Is 10 Legit?
10-21 Police Phone appears to be a legitimate app. AppsHunter Legitimacy Score for 10 is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This is a great app but when I’m using the app and someone calls me on my phone and the call stops, the app hangs up on my caller.
Incorrect password. Changes credentials. Incorrect password. Requests account again. Changes password. Incorrect credentials. Forgot password and change it again. Incorrect credentials. It would be a good app if it worked at all.
Til recently I’ve never had an issue, but today I received a notification that I’ve met a call cap. Other than that it’s a decent calling service for contacting cp’s
Tried using the App multiple times. App has a great purpose however something is wrong with the software. The app will crash my entire phone and make it restart. Tried the paid version and still have issues. I deleted and redownloaded multiple times. Still had issues . Don’t recommend.
Despite using my correct work email to sign up, the app believes the domain is misspelled and will not let me create an account. There is no option to troubleshoot that or send feedback.
For some reason it doesn’t recognize my work email as being a LEO email and won’t let me create an account.
Great application. To gain the two stars they need to allow phone recording for those that pay to use the service. At the time it’s only available if the entire agency signs up to use the app.
This app was recommended to me by a buddy and I love the idea. Won’t let me create an account though. Any known glitches where it won’t send a confirmation link to your email?
The program refuses to send the confirmation to my work email and I am unable to verify in any other manner. I emailed their support email found in other comments, but never received anything back. When you click on their app support link, it doesn’t work.
I’m having an issue with signing up. The app is stating my domain name doesn’t look right. Could someone get in contact with me to resolve this issue?
Says my .gov email isn’t legitimate?
As soon as I installed this app, I started receiving none stop calls from spam. I don’t give out my number and the same day I installed this app I started receiving up to 15 calls a day from spam with different area codes and numbers on every call.
This by far is the best app for law-enforcement, and the fact that it has the feature to tell people to call 911 if there’s an emergency when they’re trying to call you and send them to a voicemail is perfect
I submitted a request for them to add Arson Investigator to the list of caller ID names and got a response back saying they would not be adding it. didn't even give me an explanation. Arson Investigators are licensed police officers who focus primarily on incendiary fires and rely heavily on witnesses so it's unfortunate they wouldn't add the title to the list of options.
Show more
This app is very useful for calling citizens and not exposing my personal name and number. Just upgraded to premium and am excited about its features.
Please make this available for individual officers/users. I would pay a subscription in order to have this option.
A great app when it works. I have to force close the app after every phone call to make another one. Sometimes they connect with the intended person, but on my end it does not show connected. So I have to force close the app and try again, but they could hear me. Kind of aggravating. But it’s better than giving out my personal number and being harassed off the clock. So it is what it is.
Show more
I use this almost daily and sometimes my calls don’t go through and I hate when I hang up it’s still connected even though I hung up. They can hear if I say anything after. This needs to be fixed.
The app works more than half the time but not by much. Then when you do get a call to go out, a third of them are just dropped. I’m not sure what is going on, I have full bars of service to boot.
This app used to work great. The last couple of weeks though it has become completely unusable. Calls rarely connect, and when they do there’s either no audio at all or about 2 seconds of audio and then it cuts off. Back to google voice I guess.

