Leave a Review iTraq
great worldwide tracker
have used my itraqs to keep track of the kids and my cars as well as my bags when traveling internationally. when you have a thousand dollars of dive gear it is really nice to know it made the flight with you. have been a user since the original itraq and will continue to be a customer as i am very happy with their product.Show lessSkidoctor
Serving the purpose
I agree with other reviewers comments & find the geofence option entirely useless. It gets triggered randomly and inaccurately when I try to set it.
In fact I’ve been on a landline call with my relative & had it indicating that they had left the geofence zone & were a good km away?!
But big picture - this device does the job for a person with dementia who wanders. I does accurately track him when I use the preset intervals & locates him when I ping him.
The other good thing is the battery life - I live out of town & so can easily go for a couple of weeks before having to recharge. It’s small enough to be innocuous on his keys that he carries everywhere.
And I’ve had excellent customer service so far.
But for sure improvements are necessary.Show lessJashster
It works when it works IF it works...
My iTraq 3 worked very well for a couple months then performance deteriorated significantly along with battery life. A replacement “nano” was no better with the device registering the correct location approx 25% of the time.
Customer service says it’s the poor AT&T/ T-Mobile 3G coverage in the area that’s the problem (which doesn’t explain why it worked so well before unless those networks are getting WORSE over time - which begs the question, “why purchase a tracking device that’s based on a network that becoming obsolete?”
Of course it could just be the device that’s the problem. In which case the solution to the issue is beyond their capability or current funding levels. I will say that customer service was very polite and fairly responsive. Unfortunately that won’t help anyone looking to use the device to help provide peace of mind regarding loved ones.Show lessOceloteva