Basic, poorly designed, virtually unsupported
This isn’t a good app. Matter support, which has been advertised for well over a YEAR now, has no ETA. Support is slow and unhelpful. Instructions in the app are inaccurate. Automations slowly drift to new times of day. You have to fully reset your blinds to change the start and end points. The list goes on. This app does the bare minimum, but nothing else. I regret my purchase.
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Response from developer
We are very sorry for your bad experience. Please update the Smart Shades 3 firmware to the latest version - 3.0.12.0 - for improved precision control. Please provide feedback to support@somasmarthome.com so we know if the update solves the issue in your specific setup. Thank you!
Planned obsolescence
My Soma blinds broke and 2 of them died within the same week when upgraded the Soma bridge to the final v2.3.2.
The blinds became incredibly unstable, slow and unbearable. I contacted the company several times and they just promoted their new $$$ product.
I wouldn’t drop any money for this company - absolute amateurs.
I’ve had to rely on Homebridge to get these blinds working in HomeKit. Downgraded to Bridge v2.3.1 and the blinds at least are more responsive and reliable now.
It’s now just a ticking timebomb until my last 2 Soma blinds die.
The blinds became incredibly unstable, slow and unbearable. I contacted the company several times and they just promoted their new $$$ product.
I wouldn’t drop any money for this company - absolute amateurs.
I’ve had to rely on Homebridge to get these blinds working in HomeKit. Downgraded to Bridge v2.3.1 and the blinds at least are more responsive and reliable now.
It’s now just a ticking timebomb until my last 2 Soma blinds die.
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Crashes
Doesn’t work on iPhone 15 / latest iOS
Response from developer
Please contact us at support@somasmarthome.com so we can troubleshoot the issue you are having. Thank you!