Amount
It would be nice to see the winning amount on the scratch tickets?
Withdrawal is a problem
I’d say, the app certainly is not a scam. My mom just one 1k playing keno on the app and went to the office to pick up. Clearly you can win.
But I signed up, it allowed me to use a debit card to make my deposit. Try to withdraw and it tells me I have no bank account so they cancel. I delete the debit card, add the bank account, make another deposit using bank account, do a withdrawal and it still tells me I can't make a withdrawal. Service rep tells me, the deposit came from the card again, even though I chose checking account. She is just going to mail me the check.
I would suggest, in the set up process, do not let a debit card or credit card be an option for a first deposit, make it a bank account since a withdrawal can never occur back to a debit or credit card.
So I give 1 star because the deposit/withdrawal is not user friendly and whats the use of playing through mobile if you can't collect your winnings through mobile?
But I signed up, it allowed me to use a debit card to make my deposit. Try to withdraw and it tells me I have no bank account so they cancel. I delete the debit card, add the bank account, make another deposit using bank account, do a withdrawal and it still tells me I can't make a withdrawal. Service rep tells me, the deposit came from the card again, even though I chose checking account. She is just going to mail me the check.
I would suggest, in the set up process, do not let a debit card or credit card be an option for a first deposit, make it a bank account since a withdrawal can never occur back to a debit or credit card.
So I give 1 star because the deposit/withdrawal is not user friendly and whats the use of playing through mobile if you can't collect your winnings through mobile?
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Beware
This app is only good to check your tickets. This app is literally designed for you to loose. I have put hundreds of dollars into this app and have won nothing. I’m glad I realized today NOT to use the so called “ digital slots” anymore. Save your money. Don’t give your hard earned money to these people. They will just take whatever it you have. I wish I could give a lower rating. Shame on this type of design of entertainment . Rhode Island Lottery. You’re corrupt!!
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Response from developer
We received your check request and mailed a check on February 21, 2023. We will have someone from our iLottery Player Support reach out to verify you received it. Thank you.