WORST APP IVE EVER DOWNLOADED
Response from developer
We’re sorry to hear about your experience. We’d like to help address the issues you’ve encountered. Could you please contact us directly through our support page? You can reach us here: https://support.prometheanworld.com/s/contact-us?language=en_US. Our team would be happy to assist you further.
Awful customer service
GREAT APP
Response from developer
Thank you for your kind words! We are happy to hear that you enjoy Explain Everything!
Glitches that are left unresolved
Response from developer
We are sorry to hear that! Could you please contact support@explaineverything.com and provide us with more information? We would like to investigate the issue and find a solution.
I love using this!
Response from developer
Hi, thank you for your kind words! Your feedback is very important to us!
Used to be my favorite app, now it is not
Response from developer
Hi! Please note that Explain Everything Basics and Explain Everything Whiteboard are two different apps. Purchasing Explain Everything Basics does not grant access to premium features in our other app, Explain Everything Whiteboard. Free users of Explain Everything Whiteboard have limited access to it. You can find information about these limitations here: https://help.explaineverything.com/hc/en-us/articles/360014931233-Limits-of-the-Free-Plan
Misleading statement on their website.
I was mislead by this company and it does not feel great.
Good for teaching but some bugs
Response from developer
We are sorry to hear that you’re experiencing issues with our app! As we would like to investigate it, could you please contact support@explaineverything.com and provide us with some more information? Furthermore, could you please restart your device and check if there is a folder named 'Recovery' in your Explain Everything’s Library? If so, it should contain your lost project as this appears if the app closes suddenly and a file has not been properly saved.
Excellent App!
Just updating my review. Still 5 stars. I’ve started using the synchronous collaborative tools - giving the code and allowing remote participants to contribute. I’m only a few days in but I am rethinking how I’ll do my lessons to make them even more interactive and engaging. The ability to embed the lesson into our learning management system (Canvas) and/or provide the code for them to join on any device has been pretty seamless so far.
Also, the new clear all drawings is a huge time saver. I reuse lessons from past years which, of course, have tons of scribbles on them. It used to be a pain to clean up the slide. Now, it’s a quick press and hold, tap clear drawings. Great stuff.
Response from developer
Thank you! We really appreciate your opinion!
From Biggest Fan to Most Frustrated Subscriber
The consistent line width “feature” is unstable and causes my Apple Pencil markings to entirely glitch way too often.
When it does work as intended, it is still a downgrade. Instead of natural and slight differences in line width, line widths jump from thin to extremely thick as soon as I pass through the zoom threshold for that particular width.
Lines are also not entirely smooth anymore and have an odd squared off look to them.
I reached out to customer service the day the “update” went through and was told that consistent line width would be a feature that could be toggled on and off by the end of the week. Nothing yet, but fingers crossed.