Issues with the app
I am writing this updated review to provide further details about my ongoing experience with your service. Despite multiple interactions with your customer support team, the central issue remains unresolved. The core problem lies in the fact that, even after updating the app as suggested by your team, I am unable to utilize the feature to upload a custom answer BOT. This is a significant drawback as it's an integral part of the functionality I rely on. Due to the persistence of this problem, I felt compelled to request a refund from Apple, which was thankfully processed. While I appreciate the responsiveness of your support team, the proposed solutions have unfortunately not rectified the issue. As a business owner, my phone line is crucial for operations. The inability to differentiate between potential scams and legitimate business calls due to the app's limitations is a serious concern. I remain optimistic that your company will address these issues in the future. When the necessary improvements have been made and the quality of service has increased, I would be open to reconsidering your services. Thank you for taking the time to consider this feedback. I trust that my experiences will be taken into account and lead to significant enhancements in your service.
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Response from developer
We're sorry to hear about your negative experience. Please reach out to us at support@robokiller.com so our customer support team can assist you with your issue solution.
Scammers just Spoof now. App is useless
The app may be good for certain callers that use established numbers. But it is useless when Scammers are spoofing on every call. Robokiller will have you set your phone to not accept unknown callers. It then intercepts those calls with a pre recorded conversation. Your phone is blocking the call due to the phone setting anyone can do without Robokiller. On top of that I now get scammer calls marked as “Robokiller Safe Call” coming through. The scammers are outsmarting Robokiller. Robokiller needs to up their game. This was a great app a few years ago. Not so much anymore.
Update: Robo Killer is good if you want to screw with the telemarketers. In exchange, you are going to get a lot more calls from the scammers. Unfortunately if you want or need to turn off the app, your phone is going to blow up with spoofed calls. In my case, I have AT&T. AT&T has its own app that can be d/l on the App Store called “Active Armour”. It is free to AT&T users and will straight up stop all of the scam calls including ones that are spoofed. I can assume that the other carriers have similar apps. AT&T has a way of knowing which calls are spoofed right off the bat and will block it. I don’t think Robo Killer has that ability. So, if you want to screw with the scammers, use Robo Killer. If you just want to stop the scam calls, use the free app provided by your carrier.
Update: Robo Killer is good if you want to screw with the telemarketers. In exchange, you are going to get a lot more calls from the scammers. Unfortunately if you want or need to turn off the app, your phone is going to blow up with spoofed calls. In my case, I have AT&T. AT&T has its own app that can be d/l on the App Store called “Active Armour”. It is free to AT&T users and will straight up stop all of the scam calls including ones that are spoofed. I can assume that the other carriers have similar apps. AT&T has a way of knowing which calls are spoofed right off the bat and will block it. I don’t think Robo Killer has that ability. So, if you want to screw with the scammers, use Robo Killer. If you just want to stop the scam calls, use the free app provided by your carrier.
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Response from developer
We're sorry you still received spam calls after installing the app. This could mean the app isn't fully set up. Please contact us at support@robokiller.com so we can take a look and help you customize your blocking settings.
Incredible, works as advertised
When I was researching this app I saw mixed reviews about if this app is legit or if it is a scam or something. Let me just tell you, this is the real deal. I had been suffering through at least 10 spam phone calls per day, and Robokiller has completely saved me.
For one thing, most of the spammers disappeared after a few days. I think a combination of the call blocking and the Answer Bots made them give up. Secondly, the Call Screening has been a huge lifesaver.
I love how people in my contacts list bypass Robokiller completely, so people I know don't know any difference.
The only thing I dislike is the spam text filtering, but this is more of an Apple problem than Robokiller. The problem is that filtered spam texts still show a "badge" unread count, so if you're OCD about that sort of thing like me, it doesn't really help. The app does do a good job of separating out spam texts, but I turned it off since you can't hide or automatically delete these.
All in all, this app is fantastic and well worth the investment! Highly recommended if you're struggling with spam phone calls like I was.
For one thing, most of the spammers disappeared after a few days. I think a combination of the call blocking and the Answer Bots made them give up. Secondly, the Call Screening has been a huge lifesaver.
I love how people in my contacts list bypass Robokiller completely, so people I know don't know any difference.
The only thing I dislike is the spam text filtering, but this is more of an Apple problem than Robokiller. The problem is that filtered spam texts still show a "badge" unread count, so if you're OCD about that sort of thing like me, it doesn't really help. The app does do a good job of separating out spam texts, but I turned it off since you can't hide or automatically delete these.
All in all, this app is fantastic and well worth the investment! Highly recommended if you're struggling with spam phone calls like I was.
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