Come on really?
Your black library website and audio app accounts are separate and you can't access your purchases between them? Seriously? This should have been step one on designing the audio app. I'll be back when the app is actually useful.
Their app is your only option
Great audiobooks, but you are stuck with their feature-lite player. No ability to export or download any prior purchases to another player. Just be cognizant of this before you make any purchases.
Apps bugged rn
This app is great the majority of the time, but as of writing, I can’t download any audiobooks. Don’t download until a fix is made.
App stopped working’
I bought two books and both books won’t download. In fact previous books I’ve bought won’t download from cloud.
This is Oct 11, 2020
This is Oct 11, 2020
Just ask Apple for a refund
MOST IMPORTANT: if your books stop working (won’t download) BL’s policy is no refunds. However Apple will refund you your money very quickly for up to (I think) 3 months whether you’ve listened to it or not. You paid money to OWN the book; NOT RENT it. Yes, you may have listened to them but if you can’t listen to them anytime you want then get your refunds because this is a common problem!
Things you should know:
1. No streaming. If you can’t download then you can’t have it.
2. No website cross over. If you bought it here, enjoy it here. Only. If you can download it. If you bought it on the website, enjoy it there. Only.
3. Zero customer support. I emailed them about it not working over a week ago and even posted on their Facebook page. Haven’t heard from them at all.
Things you should know:
1. No streaming. If you can’t download then you can’t have it.
2. No website cross over. If you bought it here, enjoy it here. Only. If you can download it. If you bought it on the website, enjoy it there. Only.
3. Zero customer support. I emailed them about it not working over a week ago and even posted on their Facebook page. Haven’t heard from them at all.
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Not currently working.
I really like this app and own tons of books on it, but cannot download any of them. Review would be a 4 if it worked. Some quality of life changes and a sleep timer would make it a 5.
Great books, poor app
I love the Black Library. They produce an unbelievable amount of amazing story and lore.
But the app needs to be updated. I redownloaded so I could listen to the amazing and rich lore at work. But it does not seem compatible with the current iOS. I can’t download any of the books I own nor the ones I just bought. It needs to be updated if it wants to continue, and honestly merge it with the ‘one warhammer’ account that is being pushed for all the various GW products. That could help things too.
Willing to re-review after bugs and update complete
But the app needs to be updated. I redownloaded so I could listen to the amazing and rich lore at work. But it does not seem compatible with the current iOS. I can’t download any of the books I own nor the ones I just bought. It needs to be updated if it wants to continue, and honestly merge it with the ‘one warhammer’ account that is being pushed for all the various GW products. That could help things too.
Willing to re-review after bugs and update complete
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Lost my whole library
Lost my whole library.. I was downloading a new book to add to my collection. The book would not load so I deleted the app as was advised by the app to try and fix it now none of the books I own will download. This app suffers from lack of updates by its devs but thats no surprise considering its a spawn of GW
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Currently Broken
I have over 30 audiobooks and as of Sunday I’m unable to download any.
I click the album but the download doesn’t work.
I’d wait till they work out that bugs before downloading.
I click the album but the download doesn’t work.
I’d wait till they work out that bugs before downloading.
Faulty purchase
I brought “The Outcast Dead” on the app but it wont download unto my phone no matter what i try. I have tried restoring purchases and spamming the download but so far i have had no luck.
