Leave a Review Talk360
Sick of contacting support and they are taking too long to respond
I’ve had so many problems with this app and I’m so shocked at all of the stars. I’ve tried to call soooo many and it stated I didn’t have funds and I had plenty of money. Other times, the call would still be ringing and they are charging me for the call. That is absurd to charge and call isn’t answered. I’ve also had problems with the call going through to the person so I had to download another app called boss revolution to call and the person answered right away. Soon as I use the rest of my money I will NEVER USE this app again! I’m sick of all the problems. On top of that, their support contact takes days upon days to respond and many times it’s a generic response. I wish I can get my money back because I’m so done with this app. Ugh!Show lessMissyriss27
Developer Response
Dear Talk360 User, thank you for your review. We are sorry to hear that you are not satisfied with the services of Talk360. Please contact our support via question@talk360.com and we will be more than happy to assist you in this matter. Have a wonderful day and enjoy calling your friends and family with Talk360!This App is Horrible and so is the customer service!!!!
The call quality is horrible (except the free 2 minutes) the app is not cost effective as advertised. Buying a calling card is cheaper. This app charges more for calls made on cell phones. Most people’s main phone is their cell phone...... Also it is not clear how much talk time is allowed at the beginning of the call based on the credit available. I will delete this app before first 24 hours of downloading it.Show lessMs. Duhaney
Almost 5 stars
Well-designed and easy to use.
Some good features:
1) Unlike most calling apps, contact phone numbers are imported with any custom labels you entered in your iPhone.
2) Unlike most calling apps, the menu bar appears at bottom of almost every screen including the keypad. This makes navigation easier and more intuitive.
3) At top of the keypad, your credit balance appears along with a “Buy credit” button. This is a helpful feature that most calling apps don’t have.
Here are 3 suggestions to make this app even better:
— in Contacts, display the calling rate next to each phone number. Calling apps such as Skype and Vonage have this feature. It’s helpful to see exactly what the rate is before you initiate a call.
— At top of the Contacts screen, add credit balance and Buy button in the same way they appear on the keypad.
— On the keypad, display the calling rate after a phone number is entered. Calling apps such as Skype and TextNow have this feature. It’s helpful to see exactly what the rate is before you tap the call button.
Adding these 3 additional features would help make this a truly 5 star app.Show lessCortesh77
Developer Response
Dear Talk360 User, Thank you very much for your extensive and helpful feedback. We will forward your suggestions to our technical support team! If there is anything else we can do for you, please contact our support via support@talk360.com. Have a wonderful day and enjoy calling with Talk360!
