DriveU User Reviews

HUMBLE MOBILE SOLUTIONS PRIVATE LIMITED

Top reviews

Most RecentHighest RatedLowest Rated

No transparency on pricing or estimation

No transparency on pricing or estimation. This is remarkably deceptive app. I booked for an outstation service 3 days in advance. No clue on if any driver will be allocated till 1 hour before departure. You can’t message driver through app. Each time you call it gets through a routing service. Driver looked tired and took 10 hours for an 8 hour drive. App doesn’t provide any break up of fare per hour or distance. Driver takes pictures of car without seeking any permission before and after drive while we are inside the car. Owner should have option to upload and delete this information.

Show less

Sriharsha Vardhan

14 days ago

Response from developer

Hi Sri Harshavardhan, We are sorry to hear about your concerns and regret the inconvenience this may have caused you. We understand that this was not the experience you were expecting from us. We kindly request you to share your registered mobile number with us at care@driveu.in. so we can connect with you directly and address all your concerns appropriately with clarifications. Regards, Team DriveU

Efficient app but could improve

Love the ease with which I can use this app. Usually I get the diver assigned within an hour of request. The divers are mostly punctual and so far have all been smiled. I use plus drivers. But, one guy showed up half an hour early and started the ride from the time he arrived and not at my requested time. Since then I’ve had to forewarn every diver to refrain from starting the meter early. Secondly the charger in my car doesn’t work and they make it my problem. Again I’ve had to call every driver before they come to ask them to come with a charged phone. Thirdly one driver had horrible body odor to the point that I found it uncomfortable to ride in the car. They need to address the issue of clean clothing and hygiene with drivers who’ve signed on. I have to take foreign clients around so this is important.

Show less

anroghy

a month ago

Driver stole money and customer support was rude

The driver stole money from our car, we only checked the next day. When I complained they told me that the driver didn’t steal the money and asked me to submit proof that he stole the money. He also parked the car and had the ac on blast for what I assume to be a very long time, as the car was freezing when I got in and the petrol thing was very low.
Never faced this pathetic customer service in any other app I used. Uninstalled the app and will probably never use it again.

Show less

ApurvaKarne

2 months ago

Response from developer

Hi Apurva Karne, We are extremely sorry to hear about your recent experience with our driver. We understand how distressing it must have been to discover that money was missing from your car. We take such matters very seriously and would like to investigate this issue further. Kindly request you to share your contact details with us at care@driveu.in. This will enable us to reach out to you directly and address your concerns in a more personalized manner. Regards, Team DriveU

Fraud Services

I would recommend not use this App. They will accept you booking and not provide any drivers at end of your time. I have booked for 8.30 PM till 8.15 they have allocated 1 driver and after 8.29 they said no drivers at this point and finally cancelled my booking. My whole plan of going out was messed due to this. Strongly recommend don’t book this services.

Show less

Dibs-Rids

3 months ago

No proper driver assignment based on location.

Does not fulfil it primary location. The drivers assigned are too far away. They cancel and drivers are reassigned. It should be more customised for the driver to choose if the driver wants to select a ride or not. (Probably learn from Uber).

SJ2984

6 months ago

Great Service and skilled drivers - I am so happy

I used to hire private drivers in the past with exorbitant rates still never found a well mannered and sincere driver.

I was introduced to Drive you app by my brother-in-law recently and that was the best thing happened.
Now I can order a qualified driver at my convenient time with very reasonable cost.
I used the service and very satisfied. DriveU also provides Rs.15000 protection in case of any damage to the car while in the booked period.

Overall I found drivers are very punctual, well behaved and driving carefully.

I already referred DriveU to my siblings and friends. I strongly recommend this service to all who struggle to drive and park in busy traffic conditions.

Show less

BPraj

a year ago

Efficient!!

I tried DriveU for the first time and the experience was quite good. Driver was professional and efficient when it comes to navigating through the city. I was worried how the driver would handle automatic SUV vehicle, but he was attentive and alert and seemed like an experienced driver.

If you are ever in need of a temporary driver, go with DriveU. It helped me!!

Show less

SLCelina

2 years ago

Some kind of scam?

My email is being used by someone with this app, and it is not me. I have contacted the company multiple times to ask that they remove my email, and they will not. I don’t know what is going on and whether this is a legitimate company.

Karen.I

2 years ago

Response from developer

Hi Karen, We apologize if any unpleasant experience you had gone through. We request you to elaborate your concern along with your registered mobile number at care@driveu.in to address them promptly. Regards, Team DriveU

worst app

don’t even dare to book from this app.

venkypin

2 years ago

Response from developer

Hi User, We are truly sorry for any inconvenience that may have caused you. Please elaborate on your concern along with your registered mobile number at care@driveu.in and we will reach out to you right away to address your concerns. Regards, Team DriveU

Very convenient for small jobs

Needed a driver to for hospital visits which would hardly take more than 2 hrs. Drive you gives you the benefit of having your own driver wait on you instead of facing the uncertainty of booking Ola/Uber .
2 hrs cost me 250 which is cheaper than what a Ola/Uber ride would cost me for a 2 way trip to hospital
More convenience at less price !!!!

Show less

Praveencp