Leave a Review DriveU
Thieves. DO NOT USE.
Do not use their ‘service’ they will charge you for getting a ‘premium’ service that does not do anything. They charged me 300₹ for getting the premium and it did absolutely nothing. The next day I asked for a refund without having used the service at all and I spoke to the ‘customer care’ for two hours during that entire time the only response I got is ‘it’s against our policy to refund purchases and you should have read the terms and conditions before purchasing our service’.
They have taken my money in exchange for a promise to deliver a service, did not deliver the said service, and now claim they cannot give me my money back because that’s not their policy. Basically stole my money.Show lessvenncgitn NBC fik
Developer Response
Hi User, That's really disappointing to hear about the inconvenience caused to you. We request you to help us with your registered mobile number at care@driveu.in and we will have your concern addressed appropriately. Regards, Team DriveUScammers and untrained drivers
I have used your driving services twice. I am extremely appalled by your drivers and service.
Both your drivers, without my permission consumed the bottled water in the car. I leave a lot of stuff in my car. I just saw my car today morning, and your driver Swapnil Talekar, left my window open, had removed my chargers from the car cabinet. Now, I am not sure what else has been fidgeted around or if anything is missing.
Your app showed Rs. 949 for 12 hours. All other packages showed a night charge. So when I see a price, I assume this includes the night charge. Firstly, your driver shut the hours without asking me. I still let him go in 7-8 hours. And the bill was for Rs. 1149! How can you show me one price, and charge me another? When I messaged your customer support, he argues with me that there will be a night charge. But how can you show me one charge, and then bill me another, without my consent. This is fraud. I have attached a screenshot too.
I am extremely shocked. Deleting the app. Don’t think I’ll trust safety with them either after these things.Show lessStupendousManCalvin
Developer Response
Hi User, We are really sorry to hear that! Apologies for the inconvenience caused. We request you to share us your registered mobile number or booking ID at care@driveu.in and we will look into it priority. Regards, Team DriveUExcellent and Professional
I would like to thank the entire team of Drive U . Extremelly professionalism and great service . I have been using their service for almost an year , fully satisfied with their service . Every driver is fully verified and have great professionlism . Will surely recommend their service to everybody.Show lessSsidharth
Developer Response
Hi Sidharth, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to serve you again soon with dedicated efforts. Regards, Team DriveUAbout my stolen stuffs from the car.
One night I booked driveu at 3 am and as I asked the driver to wait for 1 more hour for me, I gave him the car keys to sit inside the car. Then next day I realised my stuffs worth 10,000 is missing from the car. That night I didn’t check cause I really forgot and next day while driving to work I checked for my stuffs and they were missing. I tried contacting driveu 3 times but only thing the said is driver is stating he has not taken your stuffs. Like really horrible service and disappointed. I think everyone should check for their stuffs and check it again while the driver is leaving so that nobody ever experience what I have experienced. Thank you driveu !!!!Show lesssatarupa Sharma ( sneha )
Developer Response
Hi Sneha, It's really unfortunate to know about the incident! Please help us with your registered mobile number or booking ID at care@driveu.in and we will definitely look into your issue. Regards, Team DriveUAwesome experience
The driver was friendly and his driving skills were fair enough. Happy to find this app. When in Mumbai try and consider this app. Would use it again. :)Sillytone
Solved my personal driver problem
On time service reasonable charges courteous drivers !!vismathu
Developer Response
Hi Vismathu, We are absolutely delighted to hear such encouraging words and we appreciate your valuable feedback. We look forward to serve you with dedicated efforts. Regards, Team DriveUDriveU driver service
I used to have a full-time driver, but I found that I was not using his service a large part of the day. He was simply idly waiting, which is a complete waste of time. So, I started using DriveU driver service. The app is easy to use and their background verified drivers come well groomed in uniforms. I call a DriveU driver when I need them -- either for my wife, my kids or my aged mother. I love the service and it's also cost effective! I highly recommend using it.Show lessrshastry
Developer Response
Hi Shastry, Thank you for taking the time to write about your experience. It is wonderful to hear that and were able to provide you with the excellent experience we strive to provide all our customers. We look forward to serving you again soon. Regards, Team DriveU
