Awful
Unlike other apps, you can’t see past visits or future for a service user.
The documents are very hard to read when uploaded.
Constantly says you have things to sign off before clocking out, even when they are all done.
Very slow to update. Changes can take hours to appear.
Useless when you have poor reception, it should save to phone and then update when signal improves. It tries to upload everything when you have 1 bar of 3G signal, taking up the majority of the call.
Might be cheaper for companies than other platforms but imagine it ends up costing a lot more once you factor in all the problem solving.