Redesign request
It’s a good app, it just needs a redesign. I saw a few months back you were going to give it an update but suddenly those posts disappeared?
Lost funds not 1 X but twice
This bank has lost so much money. There words, “it’s like it’s in cyberspace somewhere”. Well paying all bills and receiving confirmation from twelve companies only to find the following month the bank account is empty of funds and Elga can’t answer where the money went. Provide confirmation it didn’t mean a thing. This is outrageous that they knew their app didn’t work and lost money for many. Once through their ATM and they said we are aware and will take care of it when you get back from vacation. Then when we came home from vacation they said, “we don’t know what you are talking about”. It’s easy to look the other way and no one is accountable. Be careful giving them any money.
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Kind of stuipid security
Face id wont work and its annoying if i type my password and fat finger 1 key and hit backspace it deletes it all and i have to retype it all either fix that or fix face id
App works when it wants to work
I would give it 5 stars if I could get the Face ID to work.
App works when it wants to work, not when you need it to work. Try resetting facial recognition and it still doesn’t work, try to authenticate it and it has boxes that pop up and says it’s activated but quickly shuts it off and after repeated attempts it still doesn’t work, delete app and reload it again still doesn’t work
App works when it wants to work, not when you need it to work. Try resetting facial recognition and it still doesn’t work, try to authenticate it and it has boxes that pop up and says it’s activated but quickly shuts it off and after repeated attempts it still doesn’t work, delete app and reload it again still doesn’t work
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Still needs lots of improvements
I’m still using the app and only because it’s semi convenient for making payments. My vehicle loan shows a different monthly payment due every single month. And they still haven’t made it convenient to make a loan payment.
I would dump this app completely if I were closer to an Elga.
I would dump this app completely if I were closer to an Elga.
Response from developer
Holly, thank you so much for your suggestions! We have passed them along to our User Experience team!
Face ID
Great app but I cannot get the Face ID to work. I slide the radio button to allow it, it says successful, then turns back to off. That’s the only reason I don’t use it as much as I used to.
I keep having issues.
I keep having to delete the app and reinstall it due to the fact it’s saying no such file.
App
This app isn’t good unable to get on the mobile app! This mobile app didn’t have many stars when I started I knew it was going to give me problems
Always having to delete the app
I always have to delete the app an re download it for it to be the updated version an it’s kinda annoying other then that love it -iPhone XR
Face ID
Face ID doesn’t work for some reason. One of these recent updates ruined it somehow. Have to type in credentials every time.
