cant login
cannot login cant check my balance ever since the new update
Horrible mobile deposit
What is the point of mobile deposits if you can’t make a mobile deposit??? What I don’t understand is why there is such A small line on the check and such a big amount of words to fit on that line. *ELGA CU Mobile deposit only* there’s absolutely no way I can fit this on the line and make it look clearly. None of them work and it saying that’s the only thing that I get wrong. Making me want to throw my phone through a window. Please fix this!! The checks we receive are all from ELGA as well.
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So convenient
I love that I can make transfers and payments anywhere without having to visit a branch!
Response from developer
Thank you for your feedback!
love the chat feature!
love the app and all the new features coming out
Deletes password
04/21/21 update: every update deletes your information and you have to login all over again. The Chase bank app doesn’t forget you login during updates. The developers for this app are terrible.
Pure garbage! It deleted my password and doesn’t recognize my login. What’s the point of saving the data when it wipes it every time with an update. I’m not excited about ELGA. This was a useless update! It goes along with the crappy service.
Pure garbage! It deleted my password and doesn’t recognize my login. What’s the point of saving the data when it wipes it every time with an update. I’m not excited about ELGA. This was a useless update! It goes along with the crappy service.
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Bank statements
We should have a choice to get bank statements off our app also .
Login
I would give it 5 stars if I could get the Face ID to work. I’ve went in and followed directions but the Face ID Authentication switch I swipe to right says show face then it oks it and says it worked. Then the switch moves back to off every time
Good, but can be better
My only complaint is the loan section. I use the app to just pay my two vehicle loans. It’s way to involved to be able to just make a simple payment by card. You should be able to click on the loan you want to pay, select how and how much you want to pay. The way it’s setup now I have to carry/store my account number and loan number and enter every time for each loan just to make a payment.
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Active duty overseas
The mobile app for me is always crashing and now I’m getting an “http” error. So i can not log into my mobile app and I have to use a “call/text” app to try and contact them every few months. Super fun. Would not be too much of a hassle if I could walk in there but since being in japan I’ve had nothing but issues.
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Response from developer
Thank you for your feedback - we are so sorry to hear about this inconvenience! We have passed your feedback along to our User Experience team.
Horrible App
I have had this app for months now and it was always glitchy to say the least. I reached out several times to get help but was just finally told to re-downland the app. Now, after downloading a fresh copy and since this new update it doesn’t work at all. What a mess, scrap it and start over. It’s just a cookie cutter app, how could you mess this up so badly? Thinking less and less of Elga all the time.
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Response from developer
Thank you for your feedback! Are you still experiencing issues? We are interested in learning more about your current experience.
